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只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

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Hayes & Jarvis 点评 | https://www.feefo.com/reviews/hayes-and-jarvis 的客户服务点评 | Feefo

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Mrs Rhoda Debrou

5 years ago

购买日期：21/03/2020

Mrs Rhoda Debrou 就 Hayes & Jarvis 说了什么:

Holiday company that does not give a damn about their customers !!!

This is the third Taylor Made Holiday we have booked with Hayes and Jarvis and it will be the last. We arrived in Phuket after an 11 hour flight , met by a rep and taken to a ferry crossing for our...

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Toni

Hayes & Jarvis

5 years ago

Good morning Mrs Debrou Thank you for your feedback regarding your recent holiday. I understand our Customer Relations department has responded to you and requested a refund of the additional costs you incurred. Please be assured we do value our customers and we are extremely sorry for any disappointment that has been caused. Kind regards Kim Hayes & Jarvis

Mr Anthony Matthews

5 years ago

购买日期：21/03/2020

Mr Anthony Matthews 就 Hayes & Jarvis 说了什么:

Top of the class

This was a repeat visit (one of many) to this island in the Maldives and the quality and experience were even better this year. The current management is the best we have experienced and the service,...

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受信赖的顾客

5 years ago

购买日期：20/03/2020

Outstanding!

The standard of accommodation throughout our holiday was outstanding and far exceeded our expectations. Also the service we received during the Covid-19 crisis while we were away was fantastic. We...

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Mrs Patricia Allen

Merton Park London

5 years ago

购买日期：20/03/2020

Mrs Patricia Allen 就 Hayes & Jarvis 说了什么:

Superlative holiday, care of Hayes & Jarvice !

Every member of staff from BA to hotel staff, catering, housekeeping, and so on were very welcoming, helpful, attentive. I can’t use enough superlatives. It was absolutely perfect. Fortunately we...

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Ms Sadie Bithray

5 years ago

购买日期：20/03/2020

Ms Sadie Bithray 就 Hayes & Jarvis 说了什么:

Lovely holiday

Exceptional service throughout. Would highly recommend Hayes and Jarvis, and hope to use your services again.

Mr Alan Collett

5 years ago

购买日期：19/03/2020

Mr Alan Collett 就 Hayes & Jarvis 说了什么:

Well worth trying

We enjoyed a very good trip to Oman. The local agent was excellent, and the price better than the competition. The reason is for the many minor mistakes in the paperwork, none of them really...

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受信赖的顾客

5 years ago

购买日期：19/03/2020

Heaven and Paradise

Excellent faultless service. The whole holiday was amazing and we felt that in the current situation of Coronavirus 100% very supported and valued. Wouldn’t hesitate to rebook again.😎 we visited...

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受信赖的顾客

5 years ago

购买日期：18/03/2020

Organisation of pick ups were good. Whole holiday was well organised

Mrs Inga Heywood

5 years ago

购买日期：12/03/2020

Mrs Inga Heywood 就 Hayes & Jarvis 说了什么:

Poor local support

Although the guides and driver were excellent and very helpful the same could not be said for the local representative. There was confusion over out schedules and we missed relaxing times due to the...

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Toni

Hayes & Jarvis

5 years ago

Hello, Thank you for your comments. I was sorry to hear that you were disappointed with the service provided by some of the guides on your Taj and Tigers tour, and felt that this was not as relaxing as you would have hoped. It is regrettable that you were dissatisfied with the ITC Mughal hotel in Agra and do not feel that this was a 5* hotel; however, this hotel has been awarded 5* by the local tourist board, and previous customers have been generally satisfied with this hotel. I have forwarded your comments regarding Ranthambore to our product department, who are always keen to receive feedback as it allows them to identify areas for possible improvement. I do hope that your time in India was enjoyable overall, and I do hope that you will continue to book Hayes & Jarvis holidays in the future when travel permits. Kind regards, Alice Hayes & Jarvis

受信赖的顾客

5 years ago

购买日期：13/03/2020

Very good

Very good hotel at Chale Island but Safari transport disappointing and second hotel not as good but people where amazing

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关于Hayes & Jarvis

We have been creating specialist holiday itineraries for more than 60 years. Specialising in luxury breaks, we offer fully flexible and great value holidays paired with unrivalled expert knowledge and excellent customer service. You can choose from over 55 handpicked destinations, a wide range of UK departure airports, an extensive choice of airlines, flexible durations and the ability to build your own personalised itinerary, whether it is to one destination or many.

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07932744053

2 west avenue, WEST AVENUE, Crawley, West Sussex, RH101SJ, United Kingdom

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