The Happy website needs to state who the course is aimed at, i.e. very senior managers with large teams who are not involved in a lot of day-to-day operations as they have managers who ensure this...
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Claire
Happy
9 years ago
Good afternoon
I’m really sorry to hear that the course was not the right one for you and it didn't meet your expectations. This course is aimed towards managers of all levels, not just at managers who are working at senior level – however we are taking your comments on board and will pass them to the trainer. We are always looking at ways to improve our courses and your feedback is very valuable. We have also received your email with more detailed feedback but have not responded at your request, but if there is anything more we can do to make it a better experience for you, e.g. if you would like a refund, please do get in touch with us.
The course was pitched at the right level and accessible to take my understanding to the next level.
John
Happy
9 years ago
Hi Andrew,
Thank you for taking the time to leave us a review of your recent experience here at Happy.
I'm really pleased you enjoyed the Excel: Analysing Data for Better Business Decisions - Intensive Course so much and have taken your knowledge and understanding to the next level.
We look forward to welcoming you back again soon, perhaps for another Excel course, or something else from our portfolio?
Many thanks,
John
购买日期:24/04/2017
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受信赖的顾客
9 years ago
The environment is relaxed, the people are very nice and the food provided is excellent.
John
Happy
9 years ago
Thank you for taking the time to leave us a review.
I'm delighted to hear that you recently had such a positive learning experience on the PowerPoint 2013/2016 core level 2 here at Happy, and that you were impressed by the team and that you enjoyed your lunch so much.
Everyone was very welcoming and the course was well structured and interactive.
John
Happy
9 years ago
Hi Adwoa,
Thank you for taking the time to leave a review for the Excel 2013/2016 core level 3 course you recently attended at Happy.
I'm really pleased to hear you had such a positive experience and found the team to be so welcoming.
We look forward to welcoming you back again soon!
Many thanks,
John
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John
Happy
9 years ago
Hi Adwoa,
Thank you for taking the time to leave a review for the Excel 2013/2016 core level 3 course you recently attended at Happy.
I'm delighted to hear you had such a positive learning experience.
We look forward to welcoming you back again soon!
Many thanks,
John
购买日期:24/04/2017
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TC
Trusted Customer
9 years ago
Trusted Customer 就 Happy 说了什么:
The whole experience was very worthwhile, and I loved the catering facilities
John
Happy
9 years ago
Hi Anne,
Thank you for your recent review of the PowerPoint 2013/2016 core level 1 course here at Happy.
I'm very pleased to hear you had such a good experience, finding the day so worthwhile and that you loved our catering facilities - thank you for letting us know!
Hopefully we will see you again soon, for PowerPoint 2013/2016 core level 2 maybe?
Many thanks,
John
产品评价
John
Happy
9 years ago
Hi Anne,
Great feedback, thank you for sharing. Really pleased you had such a great learning experience with us recently on the PowerPoint 2013/2016 core level 1 course here at Happy.
We look forward to welcoming you back again soon.
Many thanks,
John
购买日期:21/04/2017
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TC
Trusted Customer
9 years ago
Trusted Customer 就 Happy 说了什么:
Friendly and helpful staff.
John
Happy
9 years ago
Hi Stephen,
Thank you for attending the Assertiveness (Mixed Gender) (LVSC) course at Happy, and taking the time to leave us a review. Really pleased you found the service from our team to be so amiable and supportive.
We look forward to welcoming you back again soon.
Thanks,
John
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John
Happy
9 years ago
Hi Stephen,
Thank you for this feedback on this course, sorry to hear you didn't feel you got as much out of it as you had hoped to. It can sometimes difficult to balance the needs of the whole group and still meet everyone's individual expectations due to different learning styles etc. so I'm really sorry if you feel this happened to you.
If you feel you would like to have some more support on this, I am happy to offer you a complimentary place on this course again, or up to 2 hours with a trainer one-to-one (also with our compliments). If you would like to discuss this further, or would like me to arrange further support from one of our trainers please call me on 0207 375 7300, or via email at john@happy.co.uk if that is more convenient for you.
Thanks,
John
购买日期:10/04/2017
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TC
Trusted Customer
9 years ago
Trusted Customer 就 Happy 说了什么:
This was another brilliant course I attended at Happy
Ben
Happy
9 years ago
Good afternoon Mahnaz,
Thanks so much for taking the time to leave your review of your time here at Happy. We're always really glad to get such positive feedback, especially from someone who has been here before.
We hope to see you again in the future!
Ben
产品评价
购买日期:19/04/2017
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受信赖的顾客
9 years ago
Excellent Administration and Training
Ben
Happy
9 years ago
Good afternoon!
Thanks ever so much for leaving your review of your time here at Happy. We're really glad you found the training and administration so good, as I'm sure you can imagine we strive for the highest standards of excellence, so it's always great to hear such good feedback.
We hope to see you again in the future.
Ben
产品评价
购买日期:19/04/2017
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TC
Trusted Customer
9 years ago
Trusted Customer 就 Happy 说了什么:
The registration process was excellent! I spoke to Maureen Bowen who handled my booking. She was very professional, friendly and knowledgeable going out of her way to help me with my enquiries about...
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Claire
Happy
9 years ago
Hi Sinita
Thank you for taking the time to leave us your feedback on your recent course with Happy. I am delighted to hear that my colleague Maureen was professional, friendly and knowledgeable, and I will pass on your comments to her!
Best wishes
Claire @ Happy
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Claire
Happy
9 years ago
Hi Sinita
Thank you for your honest and detailed feedback about your recent experience with us. While I am pleased to hear that you thought that your tutor was great and covered many additional questions throughout the day, I am sorry that this meant all your objectives for the day were not covered.
I will contact you now to see how we can help you, and will also ask the tutor for some video recommendations too.
Best wishes
Claire @ Happy
购买日期:03/04/2017
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受信赖的顾客
9 years ago
Happy provided a relaxed training environment. The course covered a lot of information, with practice sessions. I would recommend the course to any one who is apprehensive about using excel.
Claire
Happy
9 years ago
Good afternoon
Thank you for taking the time to leave us a review about your recent training course with Happy - I'm really pleased to hear that you found the course helpful, and liked our relaxed training environment.
Hello, we are Happy! We are a workplace consultancy and learning solutions provider. We specialise in leadership, personal development and digital skills training. We're also a BCorp and Employee Owned. How can we help you and your people find joy in at least 80% of their work?
Hello, we are Happy! We are a workplace consultancy and learning solutions provider. We specialise in leadership, personal development and digital skills training. We're also a BCorp and Employee Owned. How can we help you and your people find joy in at least 80% of their work?