Gray Line Las Vegas 点评

Thank you for being a Gray Line customer and taking the time to post a review.  We are very sorry that you were not happier with our service.  We maintain the youngest coach fleet in the Las Vegas market and our coaches have the standard width seats that are found in virtually all US coaches, while we proudly offer up more legroom than is standard.  Regarding the final rest stop we will be looking into your comments as, of course, we want this to be a pleasant experience.  Our choices for stops when traveling through the deserts of the Southwest are limited and that's one of the reason we picked a nationally branded establishments, as they are more likely to maintain standards over time.  This appears not to be case, so rest assured we will be checking it out and making the necessary adjustments.  Sincerely,

Thank you very much for our kind words about Gray Line Las Vegas and how well you liked our tours.  We like to think we are one very organized company, yet it wonderful to hear that our customers think so too. We do hope that on your return to fabulous Las Vegas that we have the pleasure of seeing you on another Gray Line tours.  Regards.

Thanks for much for recognizing us for outstanding service with your 5 star rating.  Our staff always tries to exceed our guests expectations and its nice to know that your think they did a great job. Regards.

Thank you for giving Gray Line Las Vegas a 5 star rating for our service.  Every day our staff, everyone from the our reservation people, to our cashiers, to our drivers- goes out and tries to provide the best service possible- we all appreciate your feedback that we succeeded.

Thank you for being a loyal Gray Line customer and we really appreciate your valuable feedback.  We will immediately meet with our drivers to remind them of company policies and that we are in a service business and being friendly to our guests is a big part of that service.  It is through valuable feedback like yours that help us provide a great product. Thanks again.

Thank you very much for your kind comments about the service you received at Gray Line Las Vegas and we are particularly proud that you singled out our guide Mark as providing great service.  I will definitely let him know of your kind words and we hope to see you on another Gray Line tour when you next visit fabulous Las Vegas!

Thank you for the 5 star service rating.  We believe that booking a tour should be both an easy and a painless process and its very satisfying to know that you believe we achieved our goal.  We look forward to your next booking.  Regards.

Thank you for being a Gray Line customer and taking the time to post a comment about your recent tour experience.  We appreciate your 4 star rating and hope you had a fantastic day with us.  We also hope to see you on another Gray Line tour during your next trip to Las Vegas!  Regards,