Stuart was very helpful & friendly. Superb Service! Thank you
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon sir --
It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. If you experience any further issues do not hesitate to contact the team.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
0
分享
受信赖的顾客
经 Feefo 确认
3 years ago
Repaired TV aerial , fitter very professional
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon sir --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
分享
SA
samantha
经 Feefo 确认
3 years ago
samantha 就 grandedigital.co.uk 说了什么:
Shocking customer service
Absolutely shocked at the way I was treated after booking a callout for a quote. Wouldnt accept that I wanted to think about the quote and the attitude was awful. Wont be my first choice ever
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Samantha --
Obviously we never like to read such feedback which to be fair are few and far between so always come as a surprise considering the many five star reviews we receive. However, your feedback will be shared with our management team and the engineer who made the visit to your home will be consulted. This will be investigated further so thank you for bringing to our attention.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
分享
PH
Philip
经 Feefo 确认
3 years ago
Philip 就 grandedigital.co.uk 说了什么:
approach and manner, better training
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Philip --
Obviously it goes without saying we do not like to hear of such feedback, so apologies for the experience on this occasion. We appreciate you bringing this to our attention.
Your comments will be fed back to the management team who will investigate further as to what happened.
Kind Regards,
The Dawes Doors Team
0
分享
DA
Daniel
经 Feefo 确认
3 years ago
Daniel 就 grandedigital.co.uk 说了什么:
Brilliant service problem fixed quickly
Brilliant service, problem was identified quickly and fixed promptly, engineer was very helpful and friendly would use again
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Daniel --
The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf.
It's really appreciated by the team that you took the time to write a review and share your experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
分享
SI
Simon
经 Feefo 确认
Giltbrook
3 years ago
Simon 就 grandedigital.co.uk 说了什么:
Great service
Really friendly and helpful. A thoroughly professional service. I can't believe how clear the picture is.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Simon --
Great to hear that the services received was to your approval. Fantastic feedback regarding the professional service received and of course great news that you have "reception perfection".
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
0
分享
CH
chris
经 Feefo 确认
3 years ago
chris 就 grandedigital.co.uk 说了什么:
GOOD SERVICE
FRIENDLY AND EFFECIENT
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Chris --
Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review.
Have a lovely day and thanks again.
Kind Regards,
The Grande Digital Team
0
分享
受信赖的顾客
经 Feefo 确认
3 years ago
Fast, excellent and friendly service.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon sir --
Excellent feedback in that were able to reach you in a fast and timely manner and get the job sorted which was hopefully to your expectations. If you have any further issues please do not hesitate to contact the team.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
0
分享
受信赖的顾客
经 Feefo 确认
3 years ago
Fast Service. Knowledgeable Technician. Highly recommend.
From initial enquiry to a working satellite dish within 3 hours! Great service. Efficient, polite, knowledgeable and reasonably priced too. Highly recommend.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Excellent feedback in that were able to reach you in a fast and timely manner and get the job sorted which was hopefully to your expectations. Great to hear that the service and price received was to your satisfaction.
Enjoy the rest of your day, thanks again.
Kind Regards,
The Grande Digital Team
0
分享
MI
mike
经 Feefo 确认
3 years ago
mike 就 grandedigital.co.uk 说了什么:
Quick and reliable service.
Turned up at the time they gave me. Nice and polite. He took the time to understand the issue at hand and helped me resolve it.
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Mike --
It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. If you experience any further issues do not hesitate to contact the team.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
