Grahams of Inverness 点评

I'm really sorry that your order was delayed by DHL in France. Joy in our Clothing department tried very hard to resolve this issue by telephone and I'm glad the parcel was eventually delivered. We are reasonably sure that we addressed the parcel correctly but if there were any errors, it's disappointing that DHL didn't contact us earlier to highlight the problem. We have used DHL many times before and since and usually find their service to be excellent and their long haul deliveries to countries such as Australia are particularly prompt. On this occasion, we feel let down by them and I'm sorry that we have let you down as a result. Kind regards, Roy Johnstone, Office Manager.

Thank you for your positive comments about the service you have received at Grahams. I agree that the appearance of some of the Mepps is not as good as it should be. We buy all our Mepps through the U.K. distributors, Leeda and as far as I can tell they are all made in France. I have ammended the photo on our website to more accurately represent the product we have in stock. Kind regards, Roy Johnstone, Office Manager.