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谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Giltedge评论

显示全部694条点评

Geoffray Maugin

经 Feefo 确认

8 years ago

Geoffray Maugin 就 Giltedge 说了什么:

Meg was really very helpful. She really understood our needs and was very reactive at every step of the process.

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Geoffray - thank you for the lovely review! We'll pass it on to Meg, and we're happy that you had such a good experience in the booking and itinerary phase.

Your Giltedge Africa team

购买日期：27/07/2018

Liz Nixon

经 Feefo 确认

8 years ago

Liz Nixon 就 Giltedge 说了什么:

Absolutely, Robyn is very responsive and the payment platform is really good.

Mareike @ Giltedge Africa

Giltedge

8 years ago

Thank you Liz! We're grateful for your positive response and happy that you had a good experience with Robyn in the planning phase of your trip.

购买日期：27/07/2018

Ann Gillespie

经 Feefo 确认

8 years ago

Ann Gillespie 就 Giltedge 说了什么:

Vernon was FANTASTIC

Mareike @ Giltedge Africa

Giltedge

8 years ago

Thank you, Ann, for your positive feedback! We've informed Vernon and he's very happy that you're satisfied with his work. We wish your clients a wonderful trip to Africa.

购买日期：12/07/2018

Lionel Richards

经 Feefo 确认

8 years ago

Lionel Richards 就 Giltedge 说了什么:

Excellent service

They listened to what I had to say and found solutions

Mareike @ Giltedge Africa

Giltedge

8 years ago

Many thanks for the excellent review, Lionel!

购买日期：18/07/2018

Phillip Overton

经 Feefo 确认

Dallas, Texas

8 years ago

Phillip Overton 就 Giltedge 说了什么:

They responded very quickly with very nice reservation documentation.

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Phillip, thank you! We're so happy that you like our documentation as we've recently rebranded all our documents. We wish your clients a great trip to Africa.

Your Giltedge team

购买日期：18/07/2018

Penny Meallin

经 Feefo 确认

8 years ago

Penny Meallin 就 Giltedge 说了什么:

At this point we have confirmed a booking for 2019 with clients yet to travel, however the whole process leading to this point has been wonderful. A lot of wants and needs for four ladies travelling...

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Penny,

Wow, what a lovely feedback! Thank you for reviewing the pre-travel service that we've provided for your clients. It sounds like it will be a fun trip! We always take our client's needs and wishes seriously - and understand that when it's a group of friends traveling, there's usually more discussion and 'tweaking' that needs to take place.

Thank you!

Your Giltedge Africa team

购买日期：10/07/2018

Robert sneddon

经 Feefo 确认

8 years ago

Robert sneddon 就 Giltedge 说了什么:

Really professional and great service

Guilt Edge really know their stuff! We’ve used them 3 times from the UK and they’ve always been incredibly responsive, actually listen to your needs and come up with great suggestions that translate...

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Robert, thanks for the wonderful review of Giltedge! We're thrilled!

We're happy to know that our new payment system is so much easier for our clients to use; and that you feel that your needs & requirements for your itinerary are always met.

We hope to welcome you back to Africa on your 4th trip one day!

Your Giltedge team

购买日期：09/07/2018

Anne Morton

经 Feefo 确认

8 years ago

Anne Morton 就 Giltedge 说了什么:

Very efficient and personal service.

Mareike @ Giltedge Africa

Giltedge

8 years ago

Thank you for the wonderful feedback, Anne!

购买日期：26/06/2018

Candy Meyer

经 Feefo 确认

8 years ago

Candy Meyer 就 Giltedge 说了什么:

The second time I have used you! Once again you have been wonderful to work with!! Thank you!

Mareike @ Giltedge Africa

Giltedge

8 years ago

Hi Candy, thanks for the great feedback! We're so happy that you've been satisfied with our level of service and are using us a second time.

We wish your clients a wonderful trip to Africa.

购买日期：28/06/2018

受信赖的顾客

经 Feefo 确认

8 years ago

Quick communication and easy to deal with to get everything booked and paid for. Made for a no-fuss process which is a huge benefit when going somewhere new!

Mareike @ Giltedge Africa

Giltedge

8 years ago

Thanks for the lovely review!

We wish you a fantastic trip in Africa.

Your,

Giltedge team

购买日期：12/06/2018