I have asked four times for help with my Vonage phone account, and no reply
Please send a phone number for help from Vonage.
Please end my Vonage account details to this email address: **********************
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受信赖的顾客
4 years ago
Poor customer service and poor value for money
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受信赖的顾客
4 years ago
I have not had any problems with the service it works well for me
Yes it works well for my family
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RS
Robert Semple
4 years ago
Robert Semple 就 Gigaclear Limited 说了什么:
Terrible customer service, spent hours on phone but most promises broken,!!
Customer relations department needs to improve 100%+ Pushed from one person to another but never anyone with the authority to make a decision!!!
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Very poor supervision of cable laying and repair teams.
My Fibre cable surfaced only 6 months after it was installed. When Gigaclear returned to correct it, the team was unable to tell me how deep it should be buried, but buried again anyway. Last month...
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受信赖的顾客
4 years ago
We have very poor service in our house despite being persuaded to up our su
It took the best part of a month to reply to my complaint about their poor service!!!
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受信赖的顾客
4 years ago
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Fantastic service
Fantastic service meeting the demands of a large family from work to play. Always on and fully able to deal with multiple devices
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TC
Trusted Customer
Finstock
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
NO SERVICE
I have had no service – no phone, no broadband – since the afternoon or evening of the 23rd December. Today I switched the router off and on, and it seems to be working again. HOW COULD THIS...
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受信赖的顾客
4 years ago
Definitely to be recommended.
Installation was quick and carried out without fuss. It was all up and running in less than 90 minutes. Since then it has been almost totally reliable (about 3 very short breaks in 8 months). Speed...
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受信赖的顾客
4 years ago
What headline?
You answer phone & have info on temporary loss of service. Very un-BT!