Generally a very reliable service but speed varies tremendously. We never get anything like the 300 speed and I'm not sure if the WiFi mesh is working correctly
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Ian Holland
Eling
4 years ago
Ian Holland 就 Gigaclear Limited 说了什么:
It's a reliable fibre to the door service which works....
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受信赖的顾客
4 years ago
Pricey but good.
Good service and they email you when there is a problem with the service. Only problem is the cost per month, it is a little bit high, perhaps there might be a price drop in the New Year!
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
V.g.
Vert good service
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受信赖的顾客
4 years ago
Good service and do recommend
Yes I would recommend them. Very helpful support online when there is a problem and people to talk you through sorting any problems out. Good service and equipment does what it says.
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
The internet service is very good and reliable. When there are going to be outages we are warned in advance. However, when there is a problem it is difficult to get technical support.
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受信赖的顾客
4 years ago
Great when it works, but…
Works great when it’s up, but outages are common and when they happen they seem to take days to resolve so you basically can’t rely on the service. When outages occur, they always say it’s always...
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Vonage support is very bad - I had to go through the sales department.
The support from Vonage was extremely frustrating. I called three times and each time was unable to understand or hear the person. They said they would call back and didn't. In the end I spoke to...
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Excellent responsive service. On the rare occasion we’ve had a problem it’s been sorted with minimal disruption to our internet provision. Would definitely recommend. Value for money.
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Trusted Customer
Stow on the wold
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Good apart from the router
I would give the service 5 stars , it's reliable, consistent fast internet etc....only let down by a truly terrible WiFi router. Only way to rectify this is to use wifi extenders