As a long term customer, it would be nice to be offered the same 'deals' as new customers
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Simply appalling customer service
They could improve customer service by actually engaging with their customers rather than ignoring them when issues are raised. They seem to believe that if a problem is ignored for long enough it...
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受信赖的顾客
4 years ago
Expensive and unreliable.
Greater reliability needed.
Better communication when there are network problems.
Expensive.
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Fast but expensive
Fast internet; reliable; but very expensive
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受信赖的顾客
4 years ago
Good when it works
The service has outages more than we used have with BT. It’s an expensive service 3x what I was paying with BT I expect to be reliable
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受信赖的顾客
4 years ago
Very reliable and good speed- also good value on my introductory discounted price.
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Trusted Customer
rg17 7bd
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Awful. Often have internet problems some of which you only admit to when I used to ring in. Unfortunately even when I ask for help to check the line for a protracted period you wont do so and say I...
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受信赖的顾客
4 years ago
Internet keeps dropping out
When reported internet drops out was told tests didnt show a problem
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Pauline White
4 years ago
Pauline White 就 Gigaclear Limited 说了什么:
They always notify us if the broadband is going to be Down, which it isn’ t often , Pleased with with quality f service
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受信赖的顾客
4 years ago
Early adopters pay the price
Gigaclear works well most of the time. I am paying top dollar (£44) per month and I see adverts for £24 for new joiners. I shall shop around c when my 18 months is up.