Installation and broadband service is good. The communication leading up to installation less good. Gigaclear seemed to struggle to find our house in their database and couldn’t find the box that...
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Trusted Customer
Maidenhead
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Dependable
Broadband is dependable; almost always full speed.; fairly priced; clear communication.
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受信赖的顾客
4 years ago
Very slow responses to questions.
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Trusted Customer
Bradfield
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Need to be quicker resolving escalated technical issues
Maintained service in new property but took 2 to 3 weeks to resolve technical issues with configuration on existing router. Unable to use new Mesh wifi system until resolved.
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受信赖的顾客
4 years ago
Great service.Good communication
A great company. Excellent speeds. Really good communication and a person at the end of the phone.
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受信赖的顾客
4 years ago
A perfectly acceptable solution at an acceptable price
Gigaclear have provided me with a good service since they worked to provide the whole village with fibre optic internet connectivity
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受信赖的顾客
4 years ago
The internet speed is dropping currently, but overall happy.
Once installed excellent. The delay time to get installation was frustrating. I'm impressed with your pro-active communications. I work from home living in a remote location and the internet is...
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受信赖的顾客
4 years ago
Great….. sometimes
I use this as my main internet to work from home. Several times during a day connectivity will drop so you are frustratingly left hanging on Zoom or Teams calls for a few seconds till it comes back....
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Very reliable with excellent WiFi connection
Great connection
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受信赖的顾客
4 years ago
Already done above
Breaks down a bit too often, but action to sort it out is getting better