Very good so far, after three months, both install and Internet connection…
After three months I’m very impressed with my Gigaclear 400mbs fibre to the home, the speed is typically always a bit higher than the 400mbs both up and down, with very low ‘i.e. great’ latency....
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受信赖的顾客
4 years ago
Communication with customers needs to be improved.
Improve communication with their customers! The infra-structure was installed in my road very efficiently but it was really difficult to contact their sales team to sign up for the service. Their...
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
It was over a year ago now - all went fine although the engineers did not actually place the link in the road where asked. Otherwise all has worked well.
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Trusted Customer
Cold Ash , Thatcham Berkshire
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Excellent service throughout my new house
Everything great and would thoroughly recommend Gigaclear
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Trusted Customer
Worminghall
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Excellent product,Excellent customer service.
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受信赖的顾客
4 years ago
The worst customer service of any company in any industry
The worst customer service of any company in any industry - damage property, don't reply to complaints, don't take accountability
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Reduce the number of network outages
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
This was the only option to get 300 to 600mb and more with fibre connected to the property. The old bt exchange was never going to be upgraded with only dial up and 2mb on offer. With a large family...
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受信赖的顾客
4 years ago
Reliable service? I wish.
Too many outages. Even BTs super slow phone line internet was more reliable. Also we're sent an email when there's an outage but we can't read it because there's an outage, so what's the point in...
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Nothing too much trouble.
Polite, intelligent engineer. Patient and got the feeling he was on our side.