Actual service is great, but customer service is awful
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DH
Dan H
Northamptonshire
4 years ago
Dan H 就 Gigaclear Limited 说了什么:
Solid, Reliable and As Advertised
Over a year with them and no outages of note. Speeds are bang on what they advertised for the 900mb download & upload package. Solid and reliable, customer service was excellent when we wanted the...
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TC
Trusted Customer
Brackley
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Brilliant Provider!
By far The best service & speeds I've ever experienced!
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BG
Brian Garner
Herefordshire
4 years ago
Brian Garner 就 Gigaclear Limited 说了什么:
Provided a fast reliable broadband to a rural area at a reasonable cost.
Provided a fast reliable broadband to a rural area at a reasonable cost.
Happy to sack BT finally.
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受信赖的顾客
4 years ago
Constant Drop outs of wifi signal. Frequent downtime to internet for 'service works'
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NB
Nigel Baseley
4 years ago
Nigel Baseley 就 Gigaclear Limited 说了什么:
Poor quality, poor service and lack of technical capability.
The internet connection is not consistent - upload/download varies considerably and sometimes drops out altogether.
The Linksys equipment provided and recommended by Gigaclear is virtually useless....
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MG
Michael De Graeve
Gloucestershire
4 years ago
Michael De Graeve 就 Gigaclear Limited 说了什么:
Excellent service and operation
Excellent customer relations. Efficient installation service. I now have a good, very reasonable value wifi and internet, which functions very well in most rooms of my house.
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JB
Jonathan Branton
4 years ago
Jonathan Branton 就 Gigaclear Limited 说了什么:
disappointed and dissatisfied
Very low speed, customer service not great, they get you to do everything yourself, which can take a couple of hrs.
No real call or service, hit or miss if the WiFi works.
And very very expensive...
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受信赖的顾客
4 years ago
Gigaclear broadband is super quick at a good price.
Gigaclear broadband is super quick at a good price.
After a shaky start - broadband would shut down periodically. A few visits and a new tower solved the issues and it's been fine ever since....