Understanding their customers requirements and assisting as best they can.
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受信赖的顾客
4 years ago
very bad billing is the pits cutting people off the whole time
call me back as promised
answer the question
stop cutting me off for your confusion
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受信赖的顾客
4 years ago
Great service
Have been a customer for just over a year and have found staff to be helpful when dealing with minor issues and when I changed fibre package. I am currently trialing a VOIP phone for them and have...
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ST
Simon Townsend
4 years ago
Simon Townsend 就 Gigaclear Limited 说了什么:
Easy and so far reliable
Easy installation and up until this point I’ve been very happy with the service.
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受信赖的顾客
4 years ago
Not competitive with pricing of competitors.
"Freezing" happens quite regularly.
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受信赖的顾客
4 years ago
Great service
Best speeds we’ve ever had. Whenever we have an issue we speak to people who know what they are talking about
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TC
Trusted Customer
Hollowell Northampton
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
No satisfactory
I have not been happy since signing up with giga clear, I was lied to by the door to door representative and was told the fiberoptic line would be released so that after my contract was finished I...
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
internet connection jumps between routers, often buffers and is rather slow
see below.
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Good value and reliable.
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IT
Ian Taylor
4 years ago
Ian Taylor 就 Gigaclear Limited 说了什么:
No customer care
I am in a long-running dispute with Gigaclear as my wifi service keeps failing. They say the wifi service (which I paid extra to have) is not their responsibility. We are currently with the...