Grand European Travel 点评

Thank you for sharing your ratings with us.

Thank you for booking your travel with GET and for sharing your feedback. We are pleased to hear that you received helpful assistance in selecting your tour and that you found the itinerary to be well structured. We are, however, sorry to learn that aspects of your experience on tour did not meet your expectations. Your comments regarding timing, communication, and the overall delivery of commentary have been noted and will be shared with the relevant teams for review. We understand how important clear information, consistency, and a strong focus on the destinations are to the overall enjoyment of the journey. We appreciate you taking the time to provide this feedback, as it helps us to continually improve the experience we offer our guests.

Thank you for booking your travel with GET and for taking the time to share your feedback. We are pleased to hear that the pre tour advice helped shape your plans, particularly in making the most of your time in London, and that the additional hotel nights and transfers were well organised and suited your needs. It is great to know you enjoyed the itinerary across the UK and Ireland, including the opportunity to visit locations beyond the usual tourist routes such as the Robert Burns birthplace. We are also glad that the Travel Director was able to manage the disruption caused by the late Irish ferry and bring the group together, ensuring your time in Wales remained enjoyable. It is equally good to hear that the Coach Driver navigated the varied roads with skill, allowing you to experience more scenic routes throughout the journey. We appreciate your feedback and are pleased the trip was a positive experience for you both.

Thank you for booking with GET and sharing your ratings.

Thank you for booking with GET and for taking the time to share your feedback. We are pleased to hear that the booking process was smooth and that your Travel Director made such a strong positive impression, contributing to a fabulous overall journey. We are sorry to learn that the hotel arrangements did not meet your expectations, particularly in relation to room comfort, location within the hotels, and climate control. We also understand your comment regarding the timing of hotel information, and how advance notice can help with expectations and planning. Your feedback is important and will be shared with the relevant teams and partners for review. Thank you again for your comments, and we appreciate you travelling with GET.

Thank you for booking with GET and for sharing your feedback. We are pleased to hear you enjoyed seeing so many places and that you had such a positive experience with your fellow travellers. It is also great to know your Travel Director and Coach Driver provided excellent support throughout your journey. Thank you once again for your kind comments, and we hope to welcome you on another GET journey in the future.

Thank you for sharing your 5-star ratings.

Thank you for booking with GET and for taking the time to share your detailed feedback. We are pleased to hear that necessary information was provided in a timely manner, and we appreciate your comments regarding your Travel Director and Coach Driver. We are sorry to learn that several aspects of the tour did not meet your expectations, including the level of walking and uneven terrain, as well as concerns about hotel bathroom safety features. We understand how important comfort and accessibility are, particularly during travel, and your comments will be shared with the relevant teams and partners for review. We also regret your disappointment regarding the visit to Montserrat and the access to the Black Madonna, as well as your concerns about group size impacting the overall touring experience. In addition, we appreciate your feedback on the structure of optional experiences and will ensure this is considered in future planning discussions. Thank you again for sharing your experience, and for travelling with GET.

Thank you for booking with GET. We are pleased to hear the trip was amazing overall and that communication during the booking process was clear and helpful. It is also great to know your Travel Director provided exceptional support throughout, going above and beyond, and that your Coach Driver offered safe and attentive service during the journey. We are sorry to hear that one hotel did not meet expectations, particularly regarding the condition of the corridors. Your comments are important and will be shared with our hotel partners for review. Thank you once again for your feedback, and we hope to welcome you on another GET journey in the future.

Thank you for sharing your ratings.