Hi,
Thank you for your review.
We’re pleased to hear that you like the size, appearance and quality of your earrings. However, we’re sorry to hear that the posts were uncomfortable and caused pinching. We appreciate you bringing this to our attention and will certainly pass your feedback on to our team to consider.
We’re sorry that the earrings weren't quite right for you, and if there’s anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Hi,
Thank you for your review.
We’re pleased to hear that you loved the look of the bangle and its finish, however, we’re really sorry that you experienced difficulties using the opening tool provided. We completely understand your concerns, particularly when it comes to being able to remove the bangle safely and easily. Your feedback is important to us, and we’ll certainly pass your comments on to our team for review.
We’re sorry for the disappointment caused, and if there’s anything we can do to assist you, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
购买日期:26/10/2026
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Alison Simpson
经 Feefo 确认
GBR
2 days ago
Alison Simpson 就 Gemporia 说了什么:
Excellent Customer Service definitely can't fault it
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.