Very helpful and polite in informing me that one of my product order had to be cancelled because the specific line had been discontinued - I was given very positive advice on a replacement order...
Excellent coffee beans at a reasonable price, quickly despatched.
产品评价
购买日期：19/05/2017
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受信赖的顾客
9 years ago
On time delivery
购买日期：26/07/2017
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TC
Trusted Customer
9 years ago
Trusted Customer 就 Caffé Prima 说了什么:
Check their business emails so when you cancel an order it is cancelled and not dispatched two days later. Leading to both parties having to pay postage costs unnecessarily.
I won't purchase from...
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Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
产品评价
Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
Very easy order on their website and a very fast delivery service. However . . . the best before dates on some of my coffee was less than one month and I made a bulk purchase so this was clearly not...
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Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
产品评价
Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
Russell Bridge
Caffé Prima
9 years ago
Hi, thank you for your feedback. At Garraway's we pride ourselves on offering excellent customer service.It is obvious that on this occasion we have failed and we can only apologise for this. With your feedback we will review our internal processes and how we can improve in the future.
