Their service was fantastic, we visited the workshop to discuss what we were looking for and the bed was amazing quality and exactly how we had discussed it
Kevin Johnston
Funky Chunky Furniture
11 years ago
This is excellent to hear! We love feedback from customers that have visited our workshop as these are the customers that receive the most personal service and we love that your experience with us was fantastic.
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Kevin Johnston
Funky Chunky Furniture
11 years ago
Thank you so so much for your lovely review and for your valuable recommendations! It means a lot to us to have had the pleasure of creating a part of your home and even more so that you are keen for us to continue! Your loyalty is highly appreciated here at Funky Chunky Furniture and we're really looking forward to working with you again in the future. Big thanks from Kevin and the FCF team.
Funky Chunky Furniture were helpful, and the items delivered are fantastic, however they need to get a new courier company!!
Both I and Funky Chunky Furniture pre-warned the courier that my culdesac...
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Kevin Johnston
Funky Chunky Furniture
11 years ago
I'm so sorry to hear this, we would never expect any of our customers to suffer this experience. Thank you for not allowing your bad service with the courier affect how you see our company, we will take your feedback on board so that we can work towards preventing any similar occurrences. I'm really pleased that Kevin was helpful to you and only wish that we could have done more to make your shopping experience with us more enjoyable.
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Kevin Johnston
Funky Chunky Furniture
11 years ago
Thank you so much for your kind comments and it's great to hear you would offer your recommendations and I completely understand why you are doubtful. We use this courier as they have a high success rate and they are usually very good with customers but your experience is definitely an issue that we must address. If you were to consider shopping with Funky Chunky Furniture again I'm sure we can make this up to you with 10% off your next order as our way of making an apology on our couriers behalf. We would love to have the pleasure of working with you once again, please call or email us referencing your Feefo review if you would like to proceed with our offer. Take care, from Rebecca and the rest of the FCF team.
购买日期：17/04/2015
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受信赖的顾客
11 years ago
Fast delivery
Kevin Johnston
Funky Chunky Furniture
11 years ago
Great news, Andy!
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Kevin Johnston
Funky Chunky Furniture
11 years ago
Hi Andy, I'm really pleased you contacted us about this issue. It was very sensible of you to order the samples before we exchanged your shelf and it gives us great peace of mind to know that you are satisfied with your order. We encourage all of our customers to contact us regarding any concerns they may have about their orders and we are grateful to have had the chance to provide you with the product you were hoping for! If there's ever anything else we can do for you, you know where to find us! Take care, from Rebecca and the rest of the FCF team.
Easy transaction, with fast delivery. Many thanks!
Kevin Johnston
Funky Chunky Furniture
11 years ago
That's really great to hear, Bruce!
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Kevin Johnston
Funky Chunky Furniture
11 years ago
Thanks for leaving a great review, this feedback really helps us to understand our customers needs and I'm so pleased to see that we have met yours. If there's ever anything else we can do for you, you know where to find us. All the best, from Rebecca and the rest of the FCF team.
Thanks for your comments, Edward. I'll be sure to pass your compliments on to our packing team.
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Kevin Johnston
Funky Chunky Furniture
11 years ago
We are so grateful for your lovely review and pleased to have had the pleasure of creating a part of your home. If we can be of any further assistance to you please don't hesitate to get in touch. Kind regards, James and the team.
Good service. Some screws were missing from the original delivery but when I called the gentleman I spoke to was very apologetic and told me that he would send the missing screws in the post that...
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Kevin Johnston
Funky Chunky Furniture
11 years ago
Thanks for your detailed review! We are really sorry that your order wasn't quite right, thank you for bringing the issue to our attention so that we could sort that out for. It was no trouble at all to send them out to you and we're pleased to have had the chance to correct your order.
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Kevin Johnston
Funky Chunky Furniture
11 years ago
Ah, that's great to hear! I hope you enjoy your lovely oak mantel for years to come. Big thanks, Kevin and the FCF team.
Thank you for your wonderful review! I'm pleased to see that you have rated our customer service as excellent :) if we can be of any further assistance to you, we will be very happy to deal with your request.
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Kevin Johnston
Funky Chunky Furniture
11 years ago
I'm glad to hear you found the installation process simple, customer satisfaction and convenience is the goal and we're happy to have provided you with both! Take care, from Rebecca and the rest of the FCF team.
Very impressed with the Customer Service, quick, efficient delivery & mantle looks great
Kevin Johnston
Funky Chunky Furniture
11 years ago
Wow, this is really great feedback! Thank you so much for your kind comments, we hope your mantel serves you well for years and years to come. All the best, Rebecca and the rest of the FCF team.
Good to have a specific time frame when the delivery will take place.
Kevin Johnston
Funky Chunky Furniture
11 years ago
Thanks for your review, this is the main reason we use this courier as we believe it is more beneficial to our customers this way. I'm pleased to see that it has made your shopping experience more enjoyable.
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Kevin Johnston
Funky Chunky Furniture
11 years ago
Thank you so much for your kind comments, we really appreciate the positive feedback and would be more than happy to deal with you again in the future. Kind regards, James and the FCF team.
Good communication, fast turnaround with a good end product. Highly recommended.
Kevin Johnston
Funky Chunky Furniture
11 years ago
Hi Paul, thanks for taking the time to write a great review. Your valuable recommendations really mean a lot to us! We are so pleased that you had a good shopping experience with us and hope we have the pleasure of dealing with you again soon.
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Kevin Johnston
Funky Chunky Furniture
11 years ago
That's great to hear, Paul. It's all down to the hard working lads in the workshop, I'll be sure to send your compliments their way. If we can be of any further assistance please feel free to get in touch. Many thanks, from Rebecca and the rest of the team @ FCF
We are specialists in solid chunky rustic furniture that is built to stand the test of time. Only the best quality timbers are used to hand craft our own brand of Funky Chunky Furniture.
We are specialists in solid chunky rustic furniture that is built to stand the test of time. Only the best quality timbers are used to hand craft our own brand of Funky Chunky Furniture.
