humans are great; email and phone experiences are poor
amanda
Friendly Planet
8 years ago
We are very sorry to hear that you experienced difficulty using the online registration form, but are glad to know that this has been resolved with the help of one of our agents. If you should need any technical assistance, please don’t hesitate to contact our office. We would be more than happy to help!
My reservation was easy to make, my call to Friendly Planet to pay the deposit went quickly (die to my credit card not accepting charge initially) and our airline upgrade was a breeze.
购买日期：05/09/2017
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TC
Trusted Customer
8 years ago
Trusted Customer 就 Friendly Planet 说了什么:
Good service
购买日期：05/09/2017
0
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TC
Trusted Customer
8 years ago
Trusted Customer 就 Friendly Planet 说了什么:
From the moment I talked to Ley to make a reservation and ask questions I knew I was working with someone very capable. She was extremely helpful, polite and knowledgeable.
购买日期：05/09/2017
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TC
Trusted Customer
8 years ago
Trusted Customer 就 Friendly Planet 说了什么:
Fast and efficient and very helpful. Answered all my questions
Due to health reasons, we re-booked our So. Africa trip (Rovos Rail) and had no problem getting a prompt refund from Travel Ex which enabled us to book a different itinerary (Best of So. Africa)....
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购买日期：05/09/2017
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受信赖的顾客
8 years ago
The Booking Experience was easy and very straight forward.
购买日期：05/09/2017
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受信赖的顾客
8 years ago
The online booking experience was intuitive and user friendly. I had no problem following the instructions.
Upscale journeys at an amazing value, delivered with the same warm, caring personal attention we've offered for 35 years. Discover your next adventure.
Upscale journeys at an amazing value, delivered with the same warm, caring personal attention we've offered for 35 years. Discover your next adventure.
