Pok Yen John Louis 就 Freedom Health Insurance 说了什么:
i still not receive any confirmation email since I purchased the insurance 6 days ago.
Daniel
Freedom Health Insurance
5 years ago
We are really sorry about this situation. Due to the Christmas and New Year break, our office has been closed until 4th January and we are still processing the applications received before this date. As you have applied through one of our brokers, the sale confirmation was automatically sent to them. Please rest assured that we will process your application shortly and send you the policy documents. We apologise for the delay. If you have any other questions, do not hesitate to get in touch.
购买日期：31/12/2020
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受信赖的顾客
经 Feefo 确认
5 years ago
Quick to help and very friendly.
Daniel
Freedom Health Insurance
5 years ago
Thank you very much for your review! If you have any questions, do not hesitate to get in touch.
购买日期：26/11/2020
0
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OA
Oana
经 Feefo 确认
5 years ago
Oana 就 Freedom Health Insurance 说了什么:
I was not sure how the health insurance works but the gentleman has told me in details about the process and been very patient with my case and did not pressure me to do anything I do not want to and...
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Daniel
Freedom Health Insurance
5 years ago
Thank you very much for your honest review! We are glad to hear that you were happy with our service. If you have any questions, do not hesitate to get in touch.
Took 10 days to reply to my request to see a doctor. Still didn’t get to see one. Cancelled my membership after that. No point paying £100 a month if you can’t even reply to an email.
Daniel
Freedom Health Insurance
5 years ago
We are sorry that you did not find our service satisfactory. We believe you were able to make use of our virtual GP service shortly after contacting us, but you were unwilling to provide the details of your own current NHS GP. Most UK private medical insurers would require this information to assess a claim, as Freedom does, and we are sorry that you chose to cancel your policy rather than provide these details.
Kind regards,
Freedom Health Insurance Team
受信赖的顾客
5 years ago
I have just registered with my GP since I moved countries recently, they have no history of me. No point asking them for history, but obviously you ignored that fact.
This is the kind of attitude you can expect from the claims department. They will make Any excuse to pin it on you, attempt to make your claim invalid or delay proceedings so you can’t get the care you need. They are clearly trained to deny claims at all costs.
购买日期：05/10/2020
2
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PA
Paulina
经 Feefo 确认
5 years ago
Paulina 就 Freedom Health Insurance 说了什么:
Great service
Daniel
Freedom Health Insurance
5 years ago
Thank you very much for your honest review! We are glad to hear that you were happy with our service. If you have any questions, do not hesitate to get in touch.
购买日期：15/10/2020
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受信赖的顾客
经 Feefo 确认
5 years ago
I was not happy with some of the exclusions
Daniel
Freedom Health Insurance
5 years ago
Thank you for your feedback and we are sorry to hear that you are not happy with some of the exclusions. With a new private medical insurance policy, pre-existing medical conditions are usually excluded. If you have any questions, do not hesitate to contact us.
购买日期：14/10/2020
0
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PA
Pashe
经 Feefo 确认
5 years ago
Pashe 就 Freedom Health Insurance 说了什么:
Excellent, would use it again and recommend it to friends and family
Sol Miah help me a lot with the insurance, very well explained !
Daniel
Freedom Health Insurance
5 years ago
Thank you very much for your kind review! We are glad to hear that you were happy with Sol's explanations. If you have any questions, do not hesitate to get in touch.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
