Foster Fridge 点评

Dear Mr. Williams,

Thank you for your feedback, we appreciate you taking the time out of your day to do this. We're glad to hear you were happy with the service, it means a lot to us as we're always striving to give the best service we can.

Thank you once again and if you require any help in the future please do not hesitate to contact us.

Kind regards

Jade
Foster-Fridge.com

Dear Madam,

Thank you for your order and for leaving us feedback. Taking the time out of your day is appreciated and goes a long way to helping us. We're glad to hear everything went smoothly. We hope we can help you again in the future and will work on getting that fifth star.

Thank you once again and please do not hesitate to contact us should you need any further assistance.

Kind regards

Jade
Foster-Fridge.com 

Dear Jon,

Thank you for leaving us feedback, we appreciate the time taken to do this. This helps us all to develop and offer the service levels expected of by our customers. We're glad you are pleased with the service you received.

If you have any queries or require any further assistance please do not hesitate to contact us.

Kind regards

Jade
foster-fridge.com

Dear Sir

Thank you for taking the time to leave feedback, we appreciate you taking the time out of your day.

This matter was brought to my attention at the time, I never like to hear a customer was not satisfied with the service and can only apologise once again for the error regarding the picking of your order. It was a failure with the parts department that meant the unit was shipped without the spacers, this has already been raised and addressed to try to avoid a repeat of this error. I know this meant you could not use the smaller gastronorm pans in the unit in the interim and apologise for any inconvenience caused.

I hope the offer of the spacers, free of charge, goes some way to make up for the error.

If you have any queries or would like to discuss the matter further please do not hesitate to contact me.

Kind regards

Tim
Director
www.foster-fridge.com

Dear Ivor,

Thank you for taking the time to leave us feedback, it's appreciated and invaluable to us. We're glad to hear you are happy with the service you received.

If you have any queries or need any further assistance either now or in the future please do not hesitate to contact us.

Kind regards

Jade
Foster-Fridge.com

Hi Jane,

Thank you for taking the time to leave us feedback, it's appreciated. All feedback is invaluable to us and helps us develop and continue to grow.

We're glad to hear you were pleased with the service and everything went in smoothly.

If you need any further assistance please do not hesitate to contact us.

Kind regards

Jade
Foster Fridge  

Hi John,

Thank you for taking the time to leave us feedback, it's very much appreciated. We're glad to hear you were happy with the service. Every bit of feedback helps us to develop and grow as a business and team and we really do value our customers taking the time to feedback their thoughts.

Kind regards

Jade

Dear Aaron,

Thank you for taking the time to send feedback and we’re pleased to hear the service you received was good.

We are disappointed to hear you’re not completely satisfied with the noise levels of the unit. As discussed at the time the noise levels of the Xtra range can be higher in comparison to the Foster G2 cabinet however not to the extent you suggest, particularly when located in a commercial kitchen environment.

We will be speaking with the Foster service team to get the full report from the engineer who attended site.

One of our team will contact you shortly to discuss the issue in more detail.

Kind regards

Jade