Dear Mohammed,
We are deeply sorry to hear about your recent experience with Fly Sharp. We understand the inconvenience and disappointment our service may have caused you. However, we would like to clarify that it is the passenger's responsibility to check all the details before making a payment. We always display all the details on our flight search page to prevent any last-minute confusion.
Please be aware that once tickets are booked, charges will apply for any changes or cancellations. When you contacted us to inquire about an amendment, our representative advised you of the cost, but no action was taken due to lack of consent on your end.
Regard,
Fly Sharp