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FlashRouters 点评 | https://www.feefo.com/reviews/flashrouters 的客户服务点评 | Feefo

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受信赖的顾客

4 years ago

购买日期：25/05/2020

dd-wrt is not for me

I have had 2 routers flashed. I am not satisfied with your attempts to followup to find out if your flashed routers are working properly. I have tried to reach out to support but they keep asking for...

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FlashRouters Team

FlashRouters

4 years ago

Apologies for this issue! I will be opening a ticket in our system to assist you!

产品评价

David Sweat

4 years ago

购买日期：30/05/2020

David Sweat 就 FlashRouters 说了什么:

The router worked fine. I returned because I didn't get QoS I needed. I have no idea if I'm getting my money back as they haven't answered my email. I guess my satisfaction is low priority.

FlashRouters Team

FlashRouters

4 years ago

Hello! Apologies for any inconvenience. We issued a refund when receiving the FlashRouter back in our office and sent through an email informing you that the refund had been issued that day.

产品评价

HSINYUAN HU

Ashiya, JAPAN

4 years ago

购买日期：23/05/2020

HSINYUAN HU 就 FlashRouters 说了什么:

Perfect Service & Product, and competitive price !

PERFECT service and product Super FAST (2 days) delivery to my home in JAPAN via FedEx. Plugged in and it “just works”......so much faster and better coverage for WRT3200 vs previous AC1900 model.

Customer Service

FlashRouters

4 years ago

Thank you for your kind review!

产品评价

daniel cieri

4 years ago

购买日期：03/03/2020

daniel cieri 就 FlashRouters 说了什么:

Always there, never a concern.

The team at FlashRouters has been responsive and had answers for all my concerns and questions. I like the team, products and company enough to have bought another Linksys 3200 from them today....

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Customer Service

FlashRouters

4 years ago

Thank you for the kind review, Daniel! We're glad we were able to assist!

产品评价

受信赖的顾客

4 years ago

购买日期：24/05/2020

An ‘A’ for effort but ultimately their products failed to deliver.

The staff gets an ‘A’ for effort and patience, and perseverance but ultimately we were unable to put VPN on two good DD-WRT Flashrouters and I still don’t really know why. First I purchased a...

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产品评价

Stephan Meyer

4 years ago

购买日期：23/05/2020

Stephan Meyer 就 FlashRouters 说了什么:

Received the router in a timely fashion and it is working perfectly. I later had a question about upgrading the software on my earlier flashed router and was given exactly what I needed. Very happy...

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Customer Service

FlashRouters

4 years ago

We were happy to assist you, Stephan!

产品评价

tm high

4 years ago

购买日期：08/05/2020

tm high 就 FlashRouters 说了什么:

Router does NOT work as a !dvertised

Unable to get to the router's admin dashboard (getting fault messages saying laptop and/or phone are not connected to the router via WiFi, which is false, as both devices were connected). As such, am...

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产品评价

Thomas Keith

4 years ago

购买日期：08/05/2020

Thomas Keith 就 FlashRouters 说了什么:

Broken already

My router worked fine for several weeks, it. Few days ago it quit broadcasting on the 5g band, and I have tried resetting to no avail. Since I’m in Egypt, it’s impossible for me to get it fixed or...

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产品评价

受信赖的顾客

4 years ago

购买日期：02/05/2020

Excellent customer service. Quickly answered questions.

Customer Service

FlashRouters

4 years ago

We're glad we were able to assist you!

产品评价

Hector Emmanuelli

Miami, Florida

4 years ago

购买日期：01/05/2020

Hector Emmanuelli 就 FlashRouters 说了什么:

Quick, attentive, and generallu good customer service

Swift and rapid service that resulted in quick resolution of my support issue.

Customer Service

FlashRouters

4 years ago

Thank you, Hector! We're glad we were able to assist you!

产品评价

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关于FlashRouters

Flash Routers Group

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866-509-5817

7 Industrial Ave, Upper Saddle River, New Jersey, 07458, United States

为什么 Feefo 的评价是值得信赖的？

FlashRouters 点评

3 Month Bronze Plan该产^品的更^多点^评 (58)浏览产品网站I paid using Paypal and believed that Paypal will be billing me and sending you my payments every 3 months

Netgear R9000-DDWRT该产^品的更^多点^评 (12)浏览产品网站My wireless coverage didn't improve enough to warrant upgrade. I returned router and haven't heard from them since.

ExpressVPN Linksys WRT3200ACM FlashRouter该产^品的更^多点^评 (19)浏览产品网站So much faster and better coverage vs AC1900

ExpressVPN Linksys WRT3200ACM FlashRouter该产^品的更^多点^评 (19)浏览产品网站Awesome machine, the 3200. Respect the router enough to have bought another today. Great company, products and Support team. Highly recomment these folks.

3 Month Silver Plan该产^品的更^多点^评 (58)浏览产品网站Service was great but unable to deliver a working VPN connection on two Flashrouters from two different manufacturers.

Netgear R9000-DDWRT该产^品的更^多点^评 (12)浏览产品网站It has more features than I need but it is more than a factor of 2 faster than my earlier router.

Netgear R6700-Express该产^品的更^多点^评 (10)浏览产品网站Unable to access the router's admin dashboard. A such, router cannot be configured as required for in-home use.

1 Year Warranty该产^品的更^多点^评 (31)浏览产品网站Am returning the product and requesting a refund.

Linksys WRT3200ACM DD-WRT FlashRouter该产^品的更^多点^评 (19)浏览产品网站It doesn’t work anymore on the 5g band, after only 3 weeks.

1 Year Warranty该产^品的更^多点^评 (31)浏览产品网站I’m in Egypt, so warranty doesn’t matter.

3 Month Bronze Plan该产^品的更^多点^评 (58)浏览产品网站I’m In Egypt and cannot get it fixed now.

ExpressVPN Linksys WRT3200ACM FlashRouter该产^品的更^多点^评 (19)浏览产品网站Far exceeds previous router.

Netgear R6700 DD-WRT FlashRouter该产^品的更^多点^评 (2)浏览产品网站Reliable router with good range

1 Year Warranty该产^品的更^多点^评 (31)浏览产品网站Had to replace the unit and was done effortlessly

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？