Providing a professional local service for high quality installations of home improvement products.
服务
4.6
/5
产品
0
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5
4
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过去一年内的 条评价
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VC
Valued Customer
经 Feefo 确认
Leicestershire
7 years ago
Valued Customer 就 First Home Improvements 说了什么:
Work carried out efficiently, polite and tide. Nice windows and good buying experience.
购买日期:19/11/2018
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VC
Valued Customer
经 Feefo 确认
Canvey Island
7 years ago
Valued Customer 就 First Home Improvements 说了什么:
Excellent service from start to finish, Mark and Greg were polite and courteous, and left my property clean and tidy. The windows and doors are excellent and better than I thought they would be. I...
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Mark
First Home Improvements
7 years ago
Thank you for your review on First Home Improvements.
购买日期:15/11/2018
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VC
Valued Customer
经 Feefo 确认
7 years ago
Valued Customer 就 First Home Improvements 说了什么:
Very quick and efficient fitting, but broke the toilet seat.Now having to pay for a Plumber as the cistern has to come off to replace broken seat.
Fitter said he would send money to replace seat but...
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Mark
First Home Improvements
7 years ago
Thank you for your review on First Home Improvements.
Daryl and his son done a great job, never rushed about,making sure we was happy,I’m still waiting for glass panel to be fitted and some other to be replaced as they have scratches,only major problem...
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Mark
First Home Improvements
7 years ago
Thank you for your feedback. I will follow up with our installations team to ensure the outstanding issues are being dealt with. I will have the team give you a call back with a status update.
受信赖的顾客
7 years ago
Still waiting for that phone call with an update.
Mark
First Home Improvements
7 years ago
Apologies for any delay. I did follow this up for you, I was informed that the installations team made contact with you on Friday, so they will be able to resolve the outstanding issues for you. Any problems at all, then please get in touch with us.
受信赖的顾客
7 years ago
Thank you, I did receive a call Friday, I should be receiving a follow up call today to make arrangements for a visit tomorrow or Tuesday
受信赖的顾客
7 years ago
It’s seems to me, once widows are fitted no one really cares about coming down to acces issues, was told about a visit yesterday or today, after numerous calls we are busy doing othet things family issues wages, make another call to head office yesterday promised someone will call,that never happened. I though you his was a multi national company, not one person in a tin hut doing everything from a lay-by
Mark
First Home Improvements
7 years ago
I'm sorry for any inconvenience, I will chase this up for you now and I''ll ensure that an appointment is arranged with you. I will keep you updated
Mark
First Home Improvements
7 years ago
I've chased the team and I was informed that an appointment was arranged last night for next Tuesday. I've asked for another call so you can discuss the date of the appointment and whether this needs to change. I am checking the status of this case throughout the day for you.
受信赖的顾客
7 years ago
It’s easy to get upset when things don’t go to plan, but Kevin come round with Julian and Adrian to sort out problems above bay window, for they worked out how to go about and the results were outstanding, they ripped out all the rendering made up fixings put in insulation and finished with a plastic fillet. You went above and beyond to make me a happy customer. Still a couple of things to do which I know will get done
Thank you again.
Mark
First Home Improvements
7 years ago
I'm happy to see that the team rectified the issues for you, they will also follow up on anything that is outstanding. Thank you for your feedback and the increased rating.
From the first phone call to the final farewell of the installation team of 2, everything was carried out politely and professionally.
Our worries concerning the disruption within our home were kept...
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Mark
First Home Improvements
7 years ago
Thank you for your review on First Home Improvements.
First Home Improvements provides a professional local service for high quality products and installations of Windows, Doors, Conservatories, Roofline and Garage Doors.
First Home Improvements provides a professional local service for high quality products and installations of Windows, Doors, Conservatories, Roofline and Garage Doors.