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First Home Improvements评论

显示全部1,176条点评

受信赖的顾客

经 Feefo 确认

7 years ago

Hard Sell Poor Workmanship & Service Expensive Products of Average Quality

Hard sell tactics used during sales visit, put under pressure to sign contract on the day. The salesman was at our house for about 5 hours. Many issues with installation work. Took four visits to...

Mark

First Home Improvements

7 years ago

Thank you for your feedback. I'm sorry that the service wasn't to our usual standard and there were issues relating to your order and installation. We are committed to resolving all outstanding issues and further improving our services to our customers.

购买日期：14/12/2018

Valued Customer

经 Feefo 确认

7 years ago

Valued Customer 就 First Home Improvements 说了什么:

Excellent

The window fit team turned up and I was astonished there were only 2 , they had 10 windows , a bay window , a very large double patio door , a front composite door and a rear door .. They also had to...

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

购买日期：26/03/2019

受信赖的顾客

经 Feefo 确认

7 years ago

Very polite workman. Seemed efficient. Weren’t very tidy, since they finished we have found three big screws laying about, with a sixteen month old walking around and he found the second one! I had...

Mark

First Home Improvements

7 years ago

Thank you for your feedback. I apologise that the installers did not clean up thoroughly after the work was completed, I will follow up on this with the team. External condensation is normal when new double-glazed windows are installed (with heat kept inside). If you would like further information on this, please contact us and we can take you through it.

购买日期：19/03/2019

Valued Customer

经 Feefo 确认

ICKLINGHAM, SUFFOLK

7 years ago

Valued Customer 就 First Home Improvements 说了什么:

A DOUBLE FIRST!

This is the second time we have used this company (previously had Roofline fascia boards installed) & we are delighted with the replacement windows fitted. The product is of the highest quality...

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

购买日期：18/03/2019

受信赖的顾客

经 Feefo 确认

7 years ago

Fabulous back door

We had a new back door fitted a few weeks ago and absolutely love it. The only reason for the four stars was because it was an afternoon fit and was told on the day anytime after 12pm. So we were sat...

Mark

First Home Improvements

7 years ago

Thank you for your feedback. I will pass your comments to the team to further improve our service to customers.

购买日期：13/03/2019

Valued Customer

经 Feefo 确认

7 years ago

Valued Customer 就 First Home Improvements 说了什么:

Good product, well fitted!

I found the sales techniques very out dated and quite cringe worthy! After sitting there for a few hours, with the salesman on speakerphone, we eventually got down to the final price offer! I was...

Mark

First Home Improvements

7 years ago

Thank you for your feedback. I will pass your comments to the team so we can better improve our services to customers.

购买日期：12/03/2019

Valued Customer

经 Feefo 确认

southend-on-sea

7 years ago

Valued Customer 就 First Home Improvements 说了什么:

new patio sliding door.

the service was ok but there were areas that i feel need addressing. there was no contact to inform us of the start to the installation and therefore the van and men arrived around 7:30 am on the day...

Mark

First Home Improvements

7 years ago

Thank you for your feedback. I'm sorry to see there were some issues with your installation, I will pass this onto the installation team to investigate further for you and have them give you a call.

购买日期：20/03/2019

Valued Customer

经 Feefo 确认

7 years ago

Valued Customer 就 First Home Improvements 说了什么:

good quality workmanship would recomend

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

购买日期：12/03/2019

Valued Customer

经 Feefo 确认

canvet island

7 years ago

Valued Customer 就 First Home Improvements 说了什么:

cannot fault service the saleseman was very good explained every detail

excellent service

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

购买日期：20/03/2019

Valued Customer

经 Feefo 确认

WESTCLIFF-ON-SEA

7 years ago

Valued Customer 就 First Home Improvements 说了什么:

From the moment my fitters Daryl and Luke arrived they were courteous and professional. They covered any necessary areas to keep the rooms clean and were respectful of my home. The windows are really...

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

购买日期：19/03/2019

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

First Home Improvements 点评

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？