Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

First Home Improvements评论

显示全部1,176条点评

受信赖的顾客

经 Feefo 确认

6 years ago

Still waiting on a phone call from them to confirm a question on installment changes from serveyers paperwork also feel there needs some adjustments to be sorted out yet. But fitters really great...

Krysia

First Home Improvements

6 years ago

Thank you for your feedback, I have passed on your comments to the relevant team and they will be in contact soon to discuss any post-installation issues you are having.

购买日期：14/01/2020

受信赖的顾客

经 Feefo 确认

6 years ago

Professional friendy team, excellent product. Will use again no worries.

The sales person was really professional, smart, polite and patient. Prices seemed to be very competative. The process was explained to me and that is exactly what hapenned. Between the sales visit...

Krysia

First Home Improvements

6 years ago

Thank you for your review of First Home Improvements, I will pass your lovely comments onto the teams.

购买日期：08/01/2020

Valued Customer

经 Feefo 确认

Dover

6 years ago

Valued Customer 就 First Home Improvements 说了什么:

Great job and product.

Installation went really well. Very helpful, polite and cleared up afterwards. Great job and our windows and entrance door looks fantastic.

Krysia

First Home Improvements

6 years ago

Thank you for your review of First Home Improvements

购买日期：17/01/2020

Valued Customer

经 Feefo 确认

west horndon-brentwood

6 years ago

Valued Customer 就 First Home Improvements 说了什么:

apart from severing my telephone line i would have rated excellent. i reported that i had to pay my electrician to effect the repair, i did not get the courtesy of a reply to discuss recompense;...

Krysia

First Home Improvements

6 years ago

Thank you for your feedback, I'm sorry to hear that you had post-installation issues with your telephone line, I have passed your comments onto the relevant team who will be in contact to discuss.

购买日期：16/01/2020

受信赖的顾客

经 Feefo 确认

6 years ago

The engineer arrived on time , was a tidy, clean and polite worker

V good

Krysia

First Home Improvements

6 years ago

Thank you for your review

购买日期：09/01/2020

受信赖的顾客

经 Feefo 确认

6 years ago

They were polite friendly and answered any questions I had.

Krysia

First Home Improvements

6 years ago

Thank you for your review

购买日期：16/01/2020

受信赖的顾客

经 Feefo 确认

6 years ago

A mixed experience for us, because of surveyor errors and poor Head Office communications. The standard of work done by our fitting team is exemplary, and our £18.5K replacement of doors & windows...

Krysia

First Home Improvements

6 years ago

Thank you for your feedback, I am glad to hear that the doors and windows look beautiful but sorry to hear that the communication has poor. I will ensure that your comments are passed on to the relevant teams to improve the provision of service in the future. I also forwarded your comments regarding the scaffolding and can confirm that this is booked to be removed this evening.

购买日期：20/11/2019

Valued Customer

经 Feefo 确认

PETERBOROUGH

6 years ago

Valued Customer 就 First Home Improvements 说了什么:

Everyone involved from start to finish was polite.The fitters were hard working and left no mess, would recommend to others.

Krysia

First Home Improvements

6 years ago

Thank you for your review of First Home Improvements.

购买日期：03/01/2020

Valued Customer

经 Feefo 确认

6 years ago

Valued Customer 就 First Home Improvements 说了什么:

Delivered everything they promised effeciently.

They made the process simple, and in particular the sales process was tailored to the knowledge and requirements of me as the customer. I have had scripted sales processes from all my previous...

Krysia

First Home Improvements

6 years ago

Thank you for your review of First Home Improvements

购买日期：10/01/2020

受信赖的顾客

经 Feefo 确认

6 years ago

Good finish and a tidy job

Two nice guys , clean work left the house clean and tidy. Very pleased with look and finish of the windows.

Krysia

First Home Improvements

6 years ago

Thank you for your review of First Home Improvements

购买日期：13/01/2020

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

First Home Improvements 点评

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？