Providing a professional local service for high quality installations of home improvement products.
服务
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/5
产品
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过去一年内的 条评价
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VC
Valued Customer
经 Feefo 确认
dereham,norfolk
8 years ago
Valued Customer 就 First Home Improvements 说了什么:
Bad customer relationship.failed to follow up incorrect Installation of door.
Mark
First Home Improvements
8 years ago
Sorry to hear there was an issue with your installation. If there are any outstanding issues, please let me know and I'll have our customer services team contact you to resolve them.
VC
Valued Customer
8 years ago
Queries now sorted.but could have been avoided with proper internal communication in first instance.
Mark
First Home Improvements
8 years ago
I'm glad it's all sorted for you. Thanks for your feedback, I will pass it across to the rest of the team.
购买日期:07/12/2017
1
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VC
Valued Customer
经 Feefo 确认
8 years ago
Valued Customer 就 First Home Improvements 说了什么:
The guys were fine and couldn't have done any better considering the very cold weather conditions. However, two strips were broken and although I have received a telephone call to see how...
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Mark
First Home Improvements
8 years ago
Sorry to hear you're still waiting on the strips to be replaced. I will follow up with our customer services team to see how this is progressing and I'll have them give you a call.
I am totally satisfied with the 3 windows I had fitted pre-Christmas, in fact so much so I have now ordered another window and a new front door.
Mark
First Home Improvements
8 years ago
Thank you for your review on First Home Improvements.
购买日期:08/12/2017
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VC
Valued Customer
经 Feefo 确认
Coggeshall
8 years ago
Valued Customer 就 First Home Improvements 说了什么:
I was very pleased with the prompt service, the good conduct of the fitters and the finished result. It did, however, take some time and many phone calls for finishing touches to be seen to.
购买日期:08/12/2017
0
分享
VC
Valued Customer
经 Feefo 确认
8 years ago
Valued Customer 就 First Home Improvements 说了什么:
Still waiting for window to be installed
Mark
First Home Improvements
8 years ago
Thanks for your comment, I've looked into the order and the windows have been installed and completed. However, I did find a second order for an additional window. I will investigate further and have our customer services team give you a call.
Excellent service from start to finish.
Our initial phone contact was prompt, informative and helpful.
When the rep visited us at home, he was friendly, knowledgeable and was not a 'pushy salesman.'...
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Mark
First Home Improvements
8 years ago
Thank you for your review on First Home Improvements.
First Home Improvements provides a professional local service for high quality products and installations of Windows, Doors, Conservatories, Roofline and Garage Doors.
First Home Improvements provides a professional local service for high quality products and installations of Windows, Doors, Conservatories, Roofline and Garage Doors.