It was quite disappointing that it took a few days to debug an issue with the VAT exemption and when finally this was fixed, the export papers were not conform and the shipment returned back to...
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Richard
Fireflyfriends - UK
7 years ago
Hi Emanuel,
My sincere apologies for the original delays you encountered with the VAT Exemption Form, it is not something we had encountered before and we have subsequently resolved this, none the less we endeavor to ensure every customer's experience is excellent. Customs issues arise from time to time, and we do what we can to ensure they get the correct information as promptly as possible.
Please accept our apologies for any delay you have encountered, we have no doubt that you will love the product now that it has arrived with you :)
Thank you for your feedback.
Regards,
Richard
购买日期:12/12/2018
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TC
Trusted Customer
7 years ago
Trusted Customer 就 Fireflyfriends - UK 说了什么:
Never received the $100 gift card that was purchased
Richard
Fireflyfriends - UK
7 years ago
Hi Barbara,
Thanks for your feedback. I'm not sure why you did not receive this, however I have resent this to you. If you have any further queries, please contact Firefly at customer.enquiries@fireflyfriends.com
Regards,
Richard
产品评价
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
购买日期:19/12/2018
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Trusted Customer
7 years ago
Trusted Customer 就 Fireflyfriends - UK 说了什么:
My granddaughter loves her new bathing chair!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
产品评价
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
购买日期:08/12/2018
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Trusted Customer
7 years ago
Trusted Customer 就 Fireflyfriends - UK 说了什么:
Our grandson is 2 and has central core myopathy. We gave this to him with his physical therapists blessing for Christmas. Day after Christmas and he wanted in it first thing this morning!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
产品评价
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Firefly is a tremendous vendor of products for children with special needs. The quality and design of the items offered are first rate. The items we have acquired from FIREFLY have enhanced our...
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Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
产品评价
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
购买日期:26/11/2018
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Trusted Customer
7 years ago
Trusted Customer 就 Fireflyfriends - UK 说了什么:
Very happy with product and excellent service
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
产品评价
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.