I personally had experiences with the OvuSense customer service! There are always people readily available to answer questions as needed.... I would really like for my name to not be included in this...
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Caroline
OvuSense
5 years ago
Thank you for your lovely feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
经 Feefo 确认
7 years ago
OvuSense User 就 OvuSense 说了什么:
I was having trouble getting my sensor to sync with my phone and I reached out to the Facebook group for help. A customer service agent responded within minutes and determined I was syncing at the...
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Caroline
OvuSense
5 years ago
Thank you for your great feedback Debbie. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
经 Feefo 确认
7 years ago
OvuSense User 就 OvuSense 说了什么:
This product has been the best to use, it was one of the reasons we were able to have our little girl. The customer service has always been great with fast responses and help in anyway that they can....
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Caroline
OvuSense
5 years ago
Thank you for the wonderful feedback Shasta. We are so pleased that OvuSense was able to help you on your fertility journey. Best Wishes, The OvuSense Team
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受信赖的顾客
经 Feefo 确认
7 years ago
Good customer service, not great product
Customer service was good for questions. I didn't, however, feel like I learned anything helpful from the product. For me, it was an overpriced thermometer. Maybe it helps for some but, it didn't for...
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Caroline
OvuSense
5 years ago
Thank you for your feedback. We are sorry to hear you didn't learn anything from using the product. We always welcome ways to improve, so please do contact us at Customer Support via the website as we would really like to hear your views. Best Wishes, The OvuSense Team
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受信赖的顾客
经 Feefo 确认
7 years ago
Awesome service!
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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受信赖的顾客
经 Feefo 确认
7 years ago
Easy to use!
I enjoy the ease of taking my temperature now. Traditional BBT gave me terrible anxiety as I felt I could never trust the reading. The device is comfortable to wear and I can quickly upload my...
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Caroline
OvuSense
5 years ago
Thank you for your feedback. We do offer 20% off an annual subscription as this works out cheaper overall than paying monthly. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
经 Feefo 确认
Minneapolis, MN
7 years ago
OvuSense User 就 OvuSense 说了什么:
So easy to use and my consult with Nurse Kate was so helpful!
Caroline
OvuSense
5 years ago
Thank you for your great feedback Cassie. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
经 Feefo 确认
7 years ago
OvuSense User 就 OvuSense 说了什么:
Great customer service!
Response time was super quick and my problem was quickly resolved!
Caroline
OvuSense
5 years ago
Thank you for your great feedback Hanna. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
0
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OU
OvuSense User
经 Feefo 确认
7 years ago
OvuSense User 就 OvuSense 说了什么:
I've learned to read my body temperature and familiarized myself with my body.
Caroline
OvuSense
5 years ago
Thank you for your feedback Amelia. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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受信赖的顾客
经 Feefo 确认
7 years ago
Terrible customer service. The customer service reps would only ask the same questions continuously, without actually asking me what the issue was. They could not help me figure out why my sensor was...
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Caroline
OvuSense
7 years ago
Thank you for your feedback.We are required to send a list of connection tips prior to sending our a replacement product. This is often because some phones are not correctly enabled to download data from the Sensor. I can see from our communications that this was the case when you were trying to connect. I'm pleased that you were able to get up and running. If we can be of any further assistance, please do not hesitate to contact us via the Customer Support Page on the website. Many Thanks, The OvuSense Team
