Very quick response, polite and concerned email was wonderful. Always good information
Kate
OvuSense
4 years ago
Thank you for your kind comments! I am so pleased that I was to answer your questions and provide you with support.
On behalf of the whole OvuSense Team, we look forward to speaking with you again soon.
Best wishes,
Kate S, Customer Support Advisor
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受信赖的顾客
经 Feefo 确认
4 years ago
Thank you Kirsty!
Kirsty was professional, knowledgable and really kind.
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受信赖的顾客
经 Feefo 确认
4 years ago
Reliable and a pleasure to work with
Every time I’ve had to contact ovusense they’ve been nothing but helpful, compassionate and prompt with their replies. I highly recommend them as a company and support system.
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受信赖的顾客
经 Feefo 确认
4 years ago
Always a pleasure.
Quick to resolve any questions or concerns. Thank you!
Kate
OvuSense
4 years ago
Thank you for your kind comments!
I am so pleased that I was able to address your concerns and provide you with the information you required. We understand that for many Users queries are time sensitive, so we really do try our best to resolve queries as quickly as possible.
We look forward to hearing from you again soon.
Kind regards,
Kate S, Customer Support Advisor
0
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受信赖的顾客
经 Feefo 确认
4 years ago
Very helpful and quick to respond. Thank you!
Kate
OvuSense
4 years ago
Thank you for taking the time to leave some feedback, we always love to hear back from our Users!
I am so pleased that I was able to help you and answer your query in a timely manner.
On behalf of the wider Support Team, we look forward to assisting you again in the future.
Kind regards,
Kate S, Customer Support Advisor
0
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受信赖的顾客
经 Feefo 确认
4 years ago
Excellent customer service
Kirsty provided the best customer service! Prompt and thorough replies - definitely recommend ovusense!
1
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受信赖的顾客
经 Feefo 确认
4 years ago
Exceptional service
I sent a message early yesterday morning regarding difficulty connecting my sensor to the app. It caused me a bit of panic and almost felt like just another setback in my TTC journey. Not two hours...
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JB
Jasmine Barton
经 Feefo 确认
4 years ago
Jasmine Barton 就 OvuSense 说了什么:
Great Service
Excellent service! Replied promptly and in great detail resolving my technical difficulties straight away.
Jenny
OvuSense
4 years ago
Thank you for sharing your experience and wonderful feedback! I'm very pleased to hear your issue was resolved quickly. Please do get in touch anytime if our Customer Service Team can help in any way! -Jenny, Customer Relations Assistant
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JH
Jo Hutchinson
经 Feefo 确认
4 years ago
Jo Hutchinson 就 OvuSense 说了什么:
Great service & no quibbles
Asked for support with cancelling my subscription as I became pregnant and didn’t need it any more. Kirsty was very helpful and was happy to give me a refund for the month that accidentally renewed...
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0
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AS
Anna Sturkie
经 Feefo 确认
4 years ago
Anna Sturkie 就 OvuSense 说了什么:
The service was excellent! Very helpful.
Jenny
OvuSense
4 years ago
Thank you for such lovely feedback! I'm very pleased our Customer Service team provided excelled and helpful service! We look forward to assisting you again in the future. -Jenny, Customer Relations Assistant
