It was great support and customer service. I was very pleased with the help and assistance to any question I had. The fb group is great for support.
Macrine
OvuSense
3 years ago
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine
Customer Support Advisor
0
分享
JS
Jenna Slater
经 Feefo 确认
3 years ago
Jenna Slater 就 OvuSense 说了什么:
WORTH EVERY PENNY!
I got pregnant after just one month of use after being unsuccessful for 6 months. Very grateful for this product!
Jenny
OvuSense
3 years ago
Congratulations!! We are so pleased to hear your happy news! I'm so glad to know you found OvuSense useful in your journey to conception! We wish you a very happy and healthy pregnancy. Please keep in touch! - Jenny, Customer Relations Assistant
0
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受信赖的顾客
经 Feefo 确认
3 years ago
So understanding and helpful😊
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
分享
受信赖的顾客
经 Feefo 确认
3 years ago
Very efficient customer service
Quick response and helpful
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
分享
LS
Lady Schoop
经 Feefo 确认
3 years ago
Lady Schoop 就 OvuSense 说了什么:
Best customer support ever
Florence and Jenny...always the best. Thanks for your endless support. Keep it up
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
分享
受信赖的顾客
经 Feefo 确认
3 years ago
Email response time is exceptionally good.
Jenny
OvuSense
3 years ago
I'm very happy to hear you received a fast reply! We appreciate you taking the time to leave your thoughts! Please do get back in touch anytime if we can be of further assistance. -Jenny, Customer Relations Assistant
0
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受信赖的顾客
经 Feefo 确认
3 years ago
Customer service is amazing and very responsive! Never had to wait longer than 1 hour for a response, even on holiday weekend.
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
分享
AB
Adelaide Baffour
经 Feefo 确认
3 years ago
Adelaide Baffour 就 OvuSense 说了什么:
Excellent service
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
分享
OR
Olivia Ross
经 Feefo 确认
3 years ago
Olivia Ross 就 OvuSense 说了什么:
Helpful and good customer service.
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
分享
受信赖的顾客
经 Feefo 确认
3 years ago
Quick service
Great service and quick response on Christmas eve. Thank you.
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor