Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Feedmark 点评 | https://www.feefo.com/reviews/feedmark 的客户服务点评 | Feefo

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受信赖的顾客

3 months ago

购买日期：18/04/2025

Used to be really quick but this order took a while to be dispatched and hasn't arrived even though I've been asked for feedback.

Erin

Feedmark

3 months ago

Dear customer, Thank you for your review. I apologise for the delay in your order, we are committed to improve our delivery service and do appreciate your feedback. I have sent you an email regarding your order. If you have any questions, call freephone 0800 585525 or email customerservice@feedmark.com. Kind regards, Feedmark Team

Maxine Jolly-Burton

Gloucester

3 months ago

购买日期：16/04/2025

Maxine Jolly-Burton 就 Feedmark 说了什么:

Thank you!

Great communication and excellent product details thank you!

Erin

Feedmark

3 months ago

Dear Maxine, It is great to hear you received wonderful service from our team! We really appreciate your positive feedback. Kind regards, Feedmark Team

Lesley Wheatley

Tanfield

3 months ago

购买日期：14/04/2025

Lesley Wheatley 就 Feedmark 说了什么:

Great product as always. Quality, value and swift delivery.

Great product and swift delivery. Another item in the range added to my horse care plan and not disappointed by the product.

Erin

Feedmark

3 months ago

Dear Lesley, It is fantastic to hear that ! Thank you for the 5* review and feedback. If you have any queries, please do not hesitate to call freephone 0800 585525 or email customerservice@feedmark.com. Kind regards, Feedmark Team

受信赖的顾客

3 months ago

购买日期：17/04/2025

Delivery time

Order was placed, didn’t receive confirmation of despatch for a few days so emailed to ask when I could expect it - was told despatching next day for Saturday delivery. Still no notice of despatch...

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Erin

Feedmark

3 months ago

Dear customer, Thank you for your review. I apologise for the delay in your order and we are committed to improving our delivery services so we appreciate your feedback. I have tracked your order and it looks like it was delivered yesterday however if you had any issues with receiving your order please don't hesitate to contact us. Call us on our freephone 0800 585525 or email customerservice@feedmark.com. Kind regards, Feedmark Team

受信赖的顾客

3 months ago

购买日期：17/04/2025

I ordered about 10days ago and still not received my order. I am running really low and worried will be without

Dulcie

Feedmark

3 months ago

Hello, We’re very sorry to hear that your order hasn’t arrived — this isn’t the level of service we aim to provide, and we truly appreciate you bringing it to our attention. A member of the team will be in contact with you shortly to discuss further. Kind regards, Feedmark Team

Morven Peebles

Pittenweem

3 months ago

购买日期：17/04/2025

Morven Peebles 就 Feedmark 说了什么:

10+ out of 10

Fair prices on quality supplements and they really do work. Discount if you spend over £99 and free quick delivery. Highly recommend

Erin

Feedmark

3 months ago

Dear Morven, It is great to hear you received wonderful service from our team! We really appreciate your positive feedback. Kind regards, Feedmark Team

受信赖的顾客

3 months ago

购买日期：17/04/2025

Clear description on each item so you know precisely what you are getting. And always prompt delivery.

Erin

Feedmark

3 months ago

Dear customer, It is fantastic to hear that ! Thank you for the 5* review and feedback. If you have any queries, please do not hesitate to call freephone 0800 585525 or email customerservice@feedmark.com. Kind regards, Feedmark Team

受信赖的顾客

3 months ago

购买日期：17/04/2025

Easy and quick delivery. Brilliant product packed well. Would have liked a little more communication regarding the delivery

Erin

Feedmark

3 months ago

Dear customer, It is great to hear you received wonderful service from our team! Thank you for your feedback on our delivery notifications, we are committed to improving our services for our customers. Kind regards, Feedmark Team

Lindsay

Cardiff

3 months ago

购买日期：14/04/2025

Lindsay 就 Feedmark 说了什么:

Feedmark Review.

Always top class service and products.

Erin

Feedmark

3 months ago

Dear Lindsay, It is great to hear you received wonderful service from our team! We really appreciate your positive feedback. Kind regards, Feedmark Team

Emily Strange

Hildenboroug

3 months ago

购买日期：17/04/2025

Emily Strange 就 Feedmark 说了什么:

Great product! My horse is so healthy and shiny.Delivered quickly too.

Erin

Feedmark

3 months ago

Dear Emily, It is fantastic to hear that ! Thank you for the 5* review and feedback. If you have any queries, please do not hesitate to call freephone 0800 585525 or email customerservice@feedmark.com. Kind regards, Feedmark Team

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关于Feedmark

Feedmark enjoys an enviable reputation for producing high quality equine supplements, which are highly regarded for their nutritional benefits by horse owners and equine professionals. Fully approved by European and UK quality assurance schemes, Feedmark has been delivering research led, customer focused nutrition for over 40 years.

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01986783413

Church Farm, St. Cross South Elmham, Harleston, Norfolk, IP20 0NY, United Kingdom