Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

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FBM Holidays 点评 | https://www.feefo.com/reviews/fbm-holiday 的客户服务点评 | Feefo

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Ms Wack

4 years ago

购买日期：13/12/2020

Ms Wack 就 FBM Holidays 说了什么:

FBM are my favourite holiday company, always helpful, efficient, friendly and they go out of their way to help if you have a problem.

产品评价

Mrs Davies

4 years ago

购买日期：14/12/2020

Mrs Davies 就 FBM Holidays 说了什么:

A lovely property. Perfect after all the lockdown fatigue!

A beautiful property, lovely and clean and a box of welcome chocolates made it more welcoming along with the christmas decorations and lights

产品评价

Mr Monro

4 years ago

购买日期：12/12/2020

Mr Monro 就 FBM Holidays 说了什么:

Welcoming staff

The people at FBM were kind understanding and helpful, even notifying us that we could have access to the apartment early, they were very Covid aware and prepared so we felt safe and well cared for.

产品评价

受信赖的顾客

4 years ago

购买日期：11/12/2020

Excellent service

Kept us up to date on the Covina 19 restrictions . We were kept informed through telephone calls and e mails. The cottage was very clean

产品评价

Miss Stratton

4 years ago

购买日期：13/11/2020

Miss Stratton 就 FBM Holidays 说了什么:

Pleasent stay

Large basic flat .well equiped for all needs .tv signall not the best could do with a booster aeril,suprised that dust. An cigarette but under coffee table beds an travel cot when the property is...

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Carol

FBM Holidays

4 years ago

So sorry there was an issue with the TV signal and a couple ofcleaning shortcomings during your stay Miss Stratton. If you'd notified us, we would have asked the cleaning company to go back - we have passed on your comments to them. The later check-in and earlier check-out is to ensure the cleaners have time to disinfect everything and is for everyone's safety. It isn't really a day less - just a few house and is in everyone's best interest.

Miss Stratton

4 years ago

Good follow up advice an help from fbm ...never had any problems with using fbm .will always be happy to use againx

产品评价

Carol

FBM Holidays

4 years ago

So sorry there was some dust in one area and the over-sight of a cigarette butt under a piece of furniture Miss Stratton. That should not have been the case and we have told the owner of the company the owner uses for cleaning to speak with his cleaner and to ensure this does not happen again.

Miss Stratton

4 years ago

Positive an quick response .always helpful .love fbm x

Ms Hartman

4 years ago

购买日期：04/12/2020

Ms Hartman 就 FBM Holidays 说了什么:

Perfect location & flat

We loved the flat, location, size, comfort was perfect for us. It was a treat getting up to see the sea from the living area, plus the bedroom. The flat was spotless, warm and had everything we...

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Mrs Gillam

4 years ago

购买日期：27/11/2020

Mrs Gillam 就 FBM Holidays 说了什么:

Excellent customer service from FBM

Excellent service by FBM. When I had a slight issue with the heating at the property it was sorted immediately.

Carol

FBM Holidays

4 years ago

Thank you for your 5 star review of our service and your comments Mrs Gillam, They are much appreciated. Sorry to hear there were some issues with the heating, but pleased we were able to address it quickly for you. Carol

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Mr Hughes

4 years ago

购买日期：21/11/2020

Mr Hughes 就 FBM Holidays 说了什么:

Absolutely outstanding service - thank you.

Fantastic service, friendly and very professional. They were very accommodating to our requirements also.

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Mr Williams

4 years ago

购买日期：10/11/2020

Mr Williams 就 FBM Holidays 说了什么:

answered my queries clearly and honestly. Excellent choice of properties and access to office locally a bonus

产品评价

Mr Thomas

4 years ago

购买日期：28/11/2020

Mr Thomas 就 FBM Holidays 说了什么:

Peaceful and relaxing

Excellent help given to arrange a last minute pre lockdown short break.

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关于FBM Holidays

FBM Holidays have been letting holiday cottages in Pembrokeshire for over 100 years. Now offering over 300 holiday homes, ranging from coastal holiday cottages to pet friendly apartments. You’ll be sure to find the perfect cottage for your time in Pembrokeshire. All of our holiday cottages and apartments are Visit Wales graded, to ensure they are the best quality for your self catering holiday. We offer three to five star properties, so whether you are looking for a budget get away or wanting to celebrate in luxurious five star home, we have plenty to choose from. If you have any queries about a property or want to find out a bit more about Pembrokeshire, give our award winning customer service team a call on 01834 844565. We look forward to welcoming you to Pembrokeshire, West Wales very soon.

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01834 844565

Slate House, St Julian Street, Tenby, Pembrokeshire, SA70 7AS, United Kingdom

为什么 Feefo 的评价是值得信赖的？

FBM Holidays 点评

Down Below该产^品的更^多点^评 (1)浏览产品网站A gorgeous flat, in amazing position on the harbour, they've thought of every detail.

Freshwater Bay 16该产^品的更^多点^评 (2)浏览产品网站Beautifully presented property and a real home-from-home with the aded bonus of being able to take our dog

Cobourg House 4该产^品的更^多点^评 (7)浏览产品网站Excellent value for money, good self contained apartment, ideal for 2 and the lift was a life saver for my wife who has knee pain.

China Cottage该产^品的更^多点^评 (3)浏览产品网站Even though the pups could not sell alcohol we still had a brilliant time

The Snug该产^品的更^多点^评 (7)浏览产品网站Basic but pleasent ,needs better cleaning

Paragon House 3该产^品的更^多点^评 (1)浏览产品网站Perfect flat, location, comfort. It was a treat waking up and seeing the sea from the bedroom. And even better sitting at a table in the living area, where u could sit again and take in the views....阅读全部

Noe Acre 1该产^品的更^多点^评 (10)浏览产品网站Couldn’t use 1 bedroom as had no heating in it for 3 days. Nice property but it took some heating. Had to keep buying logs to warm the house up on top of the central heating. Electric fire in lounge...阅读全部

Croft Court 74该产^品的更^多点^评 (20)浏览产品网站Very surprised on how well maintained this property is. It appears to have been renovated recently and we were very pleasantly surprised. Would defiantly stay again

Laston House 2该产^品的更^多点^评 (15)浏览产品网站Stunning building. Grand and elegantly furnished. Not like a holiday let at all. Parking space outside a bonus.

The Dwelling Place该产^品的更^多点^评 (10)浏览产品网站Just about everything we needed. Nice and warm and quiet.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？