Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Express Pods 点评

https://expresspods.com.au

卓越

服务

4.8

/5

产品

4.5

/5

5

4

3

2

1

127

11

2

1

3

144

过去一年内的条评价

显示全部4,447条点评

受信赖的顾客

8 years ago

Received products very efficiently, particularly for country area. Loved the box they came in...brought a big smile to my face :)

Michael

Express Pods

8 years ago

Ah, we love it when we make our customers smile :) -Michael

购买日期：04/03/2018

0

受信赖的顾客

8 years ago

Great customer service but pod needs improvement

Customer service was great and delivery was very fast, however when I tried the pod in my Nespresso machine, it melted and deformed and wouldn’t actually get any coffee into my cup. Was very...

Toby

Express Pods

8 years ago

Hi Kelsey,

I’m really sorry to hear this. I can assure you this is very unusual and I am eager to help get to the bottom of this for you. I will email you directly to resolve.

Thanks, Toby : )

购买日期：06/03/2018

0

TC

Trusted Customer

8 years ago

Trusted Customer 就 Express Pods 说了什么:

The ordering was quick and painless.

Michael

Express Pods

8 years ago

We like it when things are easy for our customers, thanks for the review :) -Michael

购买日期：06/03/2018

0

受信赖的顾客

8 years ago

coffee is delicious. kids love the chocolate pods

quick delivery

Michael

Express Pods

8 years ago

Hi Paula, glad the whole family is enjoying the pods. Thanks! -Michael

购买日期：01/03/2018

0

TC

Trusted Customer

8 years ago

Trusted Customer 就 Express Pods 说了什么:

Happy with product & service

Fast delivery & we like all the flavours that we bought. I’ll keep buying from you - thank you!

Michael

Express Pods

8 years ago

Hi Pam, great to hear you are enjoying our pods. Thanks! -Michael

购买日期：02/03/2018

0

TC

Trusted Customer

8 years ago

Trusted Customer 就 Express Pods 说了什么:

fast and easy service and great quality pods. Loving them all :-)

Michael

Express Pods

8 years ago

Thanks Renee for your kind words, glad you are loving the pods! Thanks -Michael

购买日期：05/03/2018

0

TC

Trusted Customer

8 years ago

Trusted Customer 就 Express Pods 说了什么:

Excellent service and quick delivery

Michael

Express Pods

8 years ago

Thank you so much Linley :) -Michael

购买日期：01/03/2018

0

受信赖的顾客

8 years ago

Such quick service - pods received within a few days !!

Super quick delivery !

Michael

Express Pods

8 years ago

That's why we call ourselves Express Pods! Glad you are a happy customer, Thanks! -Michael

购买日期：04/03/2018

0

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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