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已评价
卓越
服务
4.8
/5

5

4

3

2

1

70

7

2

0

1

80

过去一年内的 条评价

显示全部1,921条点评
受信赖的顾客
3 days ago
购买日期:30/07/2025
Kind and helpful
Didn’t take long to get a response about my claim I made. Answered the questions quickly I had after the claim. Very kind and friendly. Made the process easier, thank you.
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Angel
ExoticDirect
1 day ago
Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team
MJ
Mrs Angela James
Westcliff-on-Sea, Essex
7 days ago
购买日期:30/07/2025
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Angel
ExoticDirect
6 days ago
Good afternoon, Thanks for the five star feedback, it means a lot. Kind regards Exotic Direct Team
MB
Mrs Cheryl Bullock
Glossop
12 days ago
购买日期:24/07/2025
Mrs Cheryl Bullock 就 ExoticDirect 说了什么:
Amazing company, wouldn’t be without them.
Exotic direct are a great company, I’ve been with them for years now, I have my ferrets insured with them, one of my boys who I previously had insured with them was really poorly, and if I hadn’t had...

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Amy
ExoticDirect
9 days ago
Hello, Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful and the great feedback on your claims experience. Kind regards The Exotic Direct Team
MP
Mrs Carol A Phillips
DERBY
19 days ago
购买日期:15/07/2025
Mrs Carol A Phillips 就 ExoticDirect 说了什么:
Straightforward and easy to deal with
Fast and efficient service, no hassle setting up an insurance plan for my new pet
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Angel
ExoticDirect
14 days ago
Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team
MB
Mrs Sandra Brandes
20 days ago
购买日期:16/07/2025
Mrs Sandra Brandes 就 ExoticDirect 说了什么:
Easy to renew our pet for our two Congo African Greys. Would recommend to friends snd family etc
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Angel
ExoticDirect
14 days ago
Hi there, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team
MD
Miss Carol Duncan
22 days ago
购买日期:14/07/2025
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Angel
ExoticDirect
21 days ago
Thanks for the five star feedback, it means a lot. Kind regards Exotic Direct Team
受信赖的顾客
25 days ago
购买日期:11/07/2025
I haven’t had to use the policy however it gives me peace of mind.
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Amy
ExoticDirect
24 days ago
Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
PC
Prof David Cairns
Chichester
26 days ago
购买日期:09/07/2025
Prof David Cairns 就 ExoticDirect 说了什么:
Excellent service
Excellent. Well informed staff
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Amy
ExoticDirect
24 days ago
Hello, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team
受信赖的顾客
1 month ago
购买日期:29/06/2025
Not had to use them but reasonably priced
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Angel
ExoticDirect
1 month ago
Hello, Thanks for the five star feedback, it means a lot. Kind Regards Exotic Direct Team
受信赖的顾客
1 month ago
购买日期:27/06/2025
Happy
Quick to respond, Reasonable rates for cover.
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Angel
ExoticDirect
1 month ago
Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards Exotic Direct Team
关于ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

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关于ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.