Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Everything Travel Group 点评 | https://www.feefo.com/reviews/everything-travel-group 的客户服务点评 | Feefo

显^示全^部22条点^评

Anni Baker

Brisbane

11 months ago

Anni Baker 就 Everything Travel Group 说了什么:

The 2 night cruise was great as was the service, the food and the information, talking to the captain.

购买日期：27/04/2023

产品评价

Robert Whyman

1 year ago

Robert Whyman 就 Everything Travel Group 说了什么:

Great way to relax and see the sights

The cruise itself was great, with plenty of amazing scenery to enjoy and very knowledgeable guides sharing the history with us. Topping it off was the food and drink selection on board, which was surp...

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购买日期：27/04/2023

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Grace Wyatt

6 years ago

Grace Wyatt 就 Everything Travel Group 说了什么:

Accessing what I wanted online was easy as was booking the tour I wanted. Everything went smoothly after my booking.

购买日期：27/11/2017

产品评价

Mike Griinke

6 years ago

Mike Griinke 就 Everything Travel Group 说了什么:

The web page is sharp but the fact that my account was charged with a service I have not received is very poor. It has been a week since my account was charged and I still have not received a refund.

购买日期：24/11/2017

产品评价

No flights available but my credit card has still been charged.

Callum Goodall

Everything Travel Group

6 years ago

<div>Hi Mike, thank you for your feedback. I'm so sorry that you haven't had the booking experience you expected with us. Sadly we hadn't been informed by our operator that the tour you booked was full yet, but with last minute bookings, this does sometimes happen. We always try to offer an alternative which is why we found a later time for you, although understandably on this occasion, this wasn't convenient. I am really sorry your refund hasn't reached you yet. I can confirm that this has been processed but it can take up to 5 business days for these funds to clear back into your account. Apologies that we couldn't get you onto the heli hike on this occasion, we would love the opportunity to make it up to you, so please do let us know if you’re looking to book on again. Warm regards, Sally
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Stewart Craig

Vancouver, B.C.

6 years ago

Stewart Craig 就 Everything Travel Group 说了什么:

Professional people.

As my flight was cancelled, I can only rate the refund process, which was quick, efficient, and quite professional.

购买日期：23/11/2017

产品评价

James Zammit

6 years ago

James Zammit 就 Everything Travel Group 说了什么:

Very reliable

Quick responce. Helpful team. Given assurances. Good communication skills.

购买日期：27/11/2017

产品评价

Marina Silva

Brazil

6 years ago

Marina Silva 就 Everything Travel Group 说了什么:

Staff well prepair and we felt safe during the jump.

All the process was very good. Since the time that we entered in the store to do the check in until the end after do the bungy and canyon swing. Nothing to complain.

购买日期：15/11/2017

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Poppy Bradbury

6 years ago

Poppy Bradbury 就 Everything Travel Group 说了什么:

Overnight kayak in Doubtful

Awesome team. Alex answered all my questions and checked availability before I booked online. Received ticket quick with guidelines for check in and what to take with me.

购买日期：22/11/2017

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Pat Pearson

6 years ago

Pat Pearson 就 Everything Travel Group 说了什么:

Delicious BBQ lunch

Great service. Prompt confirmation of booking and offer a great variety of tours.

购买日期：22/11/2017

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受信赖的顾客

6 years ago

Earnslaw and lunch, great day out

Great service, received ticket promptly.

购买日期：22/11/2017

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关^于Everything Travel Group

Everything Travel Group is a free booking service for all your Australia & New Zealand activity needs. Operated by locals, our friendly and knowledgeable customer service consultants are here to help guide you through the hundreds of scenic, exciting, unique and often thrilling adventure and sightseeing activities.

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03 9015 7830

PO Box 4006, Richmond East, VIC, Victoria, 3121, Australia

为什么 Feefo 的评价是值得信赖的？

Everything Travel Group 点评

Doubtful Sound Overnight Cruise Twin Share - QueenstownBit of a mix-up when booking, but it was all sorted and worked out very well with the 2 nights.该产^品的更^多点^评 (1)浏览产品网站

Lake Cruises - Spirit of Queenstown Scenic Cruise - QueenstownThe cruise was absolutely amazing该产^品的更^多点^评 (1)浏览产品网站

Doubtful Sound Overnight Cruise (Quad Share Room) - Doubtful SoundAbsolutely incredible. A wonderful experience from start to finish.该产^品的更^多点^评 (1)浏览产品网站

Heli Hike - Franz Helicopter Line - Franz JosefNo flights available but my credit card has still been charged.该产^品的更^多点^评 (1)浏览产品网站

Milford Flight & Cruise - MSSF - QueenstownQuick and efficient. Although cancelled due to weather.该产^品的更^多点^评 (2)浏览产品网站

Skydiving Kiwis - Ashburton - ChristchurchRay, the driver was good company while driving me from Christchurch and back. Lassi, the tandem master was very professional and eased my nerves befor...该产^品的更^多点^评 (2)浏览产品网站

Bungy - 134m Nevis - NZ's Highest Bungy - QueenstownAmazing experience, staff well prepare and very good transport until the point.该产^品的更^多点^评 (1)浏览产品网站

Kayaking - Sea Kayak Fiordland Overnight - Doubtful SoundThe trip was awesome. The fiord is very serene and quiet. We only passed two other boats on the whole trip. All equipment was provided. Saw bottle nos...该产^品的更^多点^评 (1)浏览产品网站

Walter Peak BBQ Lunch & Lake Cruise - QueenstownThe food at Walter Peak was delicious, especially the BBQ'd meats. Cruise was nice with good views on the vintage steam ship where you could see the w...该产^品的更^多点^评 (2)浏览产品网站

Walter Peak BBQ Lunch & Lake Cruise - QueenstownGreat trip. The food was delicious and enjoyed the farm show!该产^品的更^多点^评 (2)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？