Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

European Waterways 点评 | https://www.feefo.com/reviews/european-waterways 的客户服务点评 | Feefo

显示全部1,427条点评

受信赖的顾客

3 days ago

购买日期：01/06/2025

Incredible Experience, Nothing Else Compares!

Both the pre and post cruise service were incredible. There was frequent communication leading up to the cruise, confirming details and making sure they understood our needs. I also received a nice...

阅读全部

Maryanne

European Waterways

2 days ago

Dear Trusted Customer, thank you so much for your kind words! We're delighted you felt so well looked after before, during, and after your cruise. Personal touches like Charles’ wine gift are what make our journeys truly special, and we'll be sure to thank him for his dedication and efforts. We hope to welcome you all back on board for another unforgettable cruise in the future!

产品评价

已上传媒体

Incredible Experience, Nothing Else Compares!

查看所有媒体 (1)

Maryanne

European Waterways

2 days ago

Dear Trusted Customer, thank you for such a glowing review! We're absolutely thrilled to hear that your private charter aboard Kir Royale exceeded expectations in every way, from the warm welcome and luxurious accommodation to the fabulous meals, flowing wine, and unforgettable evenings. Your kind words about Charles, Sabina and the crew mean the world to us. We’re especially grateful for the wonderful photograph you shared - thank you! We’ll be sure to post it for our barging community to enjoy. We look forward to welcoming you all back on board for another hotel barge cruise with European Waterways!

Mr James Langford

Waynesville, NC

4 days ago

购买日期：01/06/2025

Mr James Langford 就 European Waterways 说了什么:

The pick up instructions were clear and the drop off accommodations were perfect!

Maryanne

European Waterways

4 days ago

Dear Mr Langford, thank you very much for your five star review. We're so pleased to hear you found the pick-up/drop off instructions to be clear, with perfect accommodations! We do hope to welcome you back on board with us in the future.

产品评价

Mr Dewey Rayburn

Rock Hill, SC US

8 days ago

购买日期：01/06/2025

Mr Dewey Rayburn 就 European Waterways 说了什么:

Thames Magna Carta Barge Cruise

Excellent in all aspects. Online registration was easy and pert.

Maryanne

European Waterways

5 days ago

Thank you very much!

产品评价

Maryanne

European Waterways

5 days ago

Dear Mr Rayburn, thank you for your wonderful review! We’re thrilled Magna Carta exceeded your expectations and delivered the best vacation of your lives. It’s fantastic to hear the crew, cuisine, and excursions made such a lasting impression. We’ll be sure to pass your kind words on to the team, and hope to welcome you back on board with us in the future.

Mr Guy Louis De Chazal

Florida

8 days ago

购买日期：01/06/2025

Mr Guy Louis De Chazal 就 European Waterways 说了什么:

Good. Izzy tried to help but know little about the itinerary alternatives.

Maryanne

European Waterways

5 days ago

Dear Mr De Chazal, thank you very much for taking the time to provide your service feedback.

产品评价

受信赖的顾客

12 days ago

购买日期：01/06/2025

Maryanne

European Waterways

11 days ago

Thank you!

产品评价

受信赖的顾客

14 days ago

购买日期：01/06/2025

Certainly more personal than larger cruise companies.

Maryanne

European Waterways

12 days ago

Thank you very much!

产品评价

Maryanne

European Waterways

12 days ago

Dear Trusted Customer, thank you very much for your five star review following your cruise aboard hotel barge Renaissance! We are absolutely thrilled to hear your thoughts on luxury barge cruising, and how it's so different from river cruisers. We will indeed let everyone involved in your cruise experience know that this was a 'get away from it all, luxurious experience' - and we hope to welcome you back on board with us in the future!

Mrs Laura Bassett

Oceanside, California

15 days ago

购买日期：01/06/2025

Mrs Laura Bassett 就 European Waterways 说了什么:

A fantastic trip!

European Waterways staff did a great job booking us and communicating.

Maryanne

European Waterways

12 days ago

Dear Mrs Bassett. thank you very much for your five star service review. We'll be sure to pass your feedback on to all involved in your cruise experience.

产品评价

已上传媒体

查看所有媒体 (2)

Maryanne

European Waterways

12 days ago

Dear Mrs Bassett, thank you so much for your five star review following your cruise aboard La Bella Vita! We're delighted to hear you both had an amazing time on board our Venice and Veneto cruise - and we will of course pass your feedback on to Isabelle and the rest of the crew! We really appreciate your recommendations, and your photos which we'll be sure to share with our barging community, and we hope to welcome you back on board with us in the future!

受信赖的顾客

15 days ago

购买日期：01/06/2025

The customer service was handled with professionalism and knowledge. They handled last minute requests with a positive attitude and “no problem” attitude. The documents case with the final...

阅读全部

Maryanne

European Waterways

12 days ago

Dear Trusted Customer, thank you very much for your five star service review! We're so pleased to hear you felt your last-minute requests were handled with professionalism, knowledge, and a 'no problem' attitude. We will of course pass this on to all involved in your booking, and we hope to welcome you back on board with us in the future!

产品评价

Mr John Pavone

15 days ago

购买日期：01/06/2025

Maryanne

European Waterways

12 days ago

Thank you very much!

产品评价

受信赖的顾客

15 days ago

购买日期：01/06/2025

Upper Loire Barge Cruise - June 2025

Kept us well informed on itinerary and meeting points. Ensured we reached our destination on time.

Maryanne

European Waterways

12 days ago

Dear Trusted Customer, thank you very much for your service feedback. We will indeed pass this on to all involved in your booking.

产品评价

Maryanne

European Waterways

12 days ago

Dear Trusted Customer, thank you very much for taking the time to provide your five star feedback following your cruise aboard our Ultra Deluxe barge, Renaissance. We're delighted you felt this was an excellent canal cruise, and we will of course pass on your kind words to the crew, and everyone involved in your cruise. We do hope to welcome you back on board with us in the future!

没有收到评价邀请？

关于European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

阅读全部

+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

European Waterways 点评

Kir Royale该产^品的更^多点^评 (12)浏览产品网站It is impossible to put into words what an incredible experience this was. We chartered the Kir Royale, 7 of my friends and I, and we had an incredible time. We had such high expectations and they...阅读全部

La Bella Vita该产^品的更^多点^评 (98)浏览产品网站We had a very good time on the Bella Vita! The staff and food were excellent. The off boat excursions were very well planned.

Magna Carta该产^品的更^多点^评 (70)浏览产品网站Trip on Magna Carta met and exceeded my expectation. Professional crew and staff. All excursions went smoothly with obvious expert tour guides. Amenities on board were First Class. Boat owner went...阅读全部

Finesse该产^品的更^多点^评 (60)浏览产品网站Everything we as great exception for the bikes. The barge it self is great with 4 spacieuses cabins. The crew was compétent and fun, and the chef was fantastic. We wanted to do a lot of viking and...阅读全部

Anjodi该产^品的更^多点^评 (354)浏览产品网站After reading and viewing the E/W promotional material, coupled with the price, our expectation was very high. However whilst the overall the trip was good, our expectation was not met, which was...阅读全部

Renaissance该产^品的更^多点^评 (354)浏览产品网站Canal barging is NOT river cruising. It is small, relaxing and intimate. There is nowhere to hide. Our cruise on Renaissance was so different. She has been superbly restored, the crew were top class...阅读全部

La Bella Vita该产^品的更^多点^评 (98)浏览产品网站La Bella Vita was a wonderful barge trip. My friend and I had an amazing time. The boat is beautiful and the crew (especially Isabella) took great care of us. I highly recommend La Bella Vita!

Rosa该产^品的更^多点^评 (76)浏览产品网站The crew of the Rosa was professional, informative and fun. The food was outstanding, the cheese and wine selection perfect and the bartending was superb. Claire our driver/tour guide had all the...阅读全部

La Bella Vita该产^品的更^多点^评 (98)浏览产品网站

Renaissance该产^品的更^多点^评 (354)浏览产品网站Excellent canal cruise. Very friendly and efficient staff. Although the price was high, it certainly was a five star experience. For example food and drink was sourced to meet everyone’s needs and...阅读全部

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？