Easy to obtain the service I might need whilst traveling in France
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MA
Mr K Andrzejczuk
经 Feefo 确认
6 years ago
Mr K Andrzejczuk 就 European Breakdown cover 说了什么:
Bardzo szybka obsługa. Miła obsługa telefoniczna. Polecam.
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受信赖的顾客
经 Feefo 确认
6 years ago
Cheap and cheerful cover for the day.
Regretfully, I cannot leave a review as I didn't break down and therefore did not make use of the service, but five stars for the price.
Customer Services
European Breakdown cover
6 years ago
Hi,We are pleased to hear that you didn't need to use our cover and we hope that you had a great trip. Thank you,Gary
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受信赖的顾客
经 Feefo 确认
6 years ago
Will certainly buy from them again. Didnt need to use it but jice to know there if needed.
Customer Services
European Breakdown cover
6 years ago
Thanks very much for the review.
We're glad to read you didn't need to use your cover and hope you had a great trip.
thanks,
Gary
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MW
Mr N Walker
经 Feefo 确认
6 years ago
Mr N Walker 就 European Breakdown cover 说了什么:
Takes forever to get through and then you can't amend policies.
Customer Services
European Breakdown cover
6 years ago
Hi Mr Walker,I am sorry to read that you have been left unhappy with the service provided, this is certainly not the service that we aim to provide and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary
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受信赖的顾客
经 Feefo 确认
6 years ago
Excellent service
I did not need it this time, but on some other occasion when needed them they were absolutely brilliant
Customer Services
European Breakdown cover
6 years ago
Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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受信赖的顾客
经 Feefo 确认
6 years ago
Would have been stuck without cover
Great, got same call handler, v reassuring. Quick response. Got car sorted
Customer Services
European Breakdown cover
6 years ago
Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy process
Easy, vert user friendly
Customer Services
European Breakdown cover
6 years ago
Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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MR
Mr P Richards
经 Feefo 确认
6 years ago
Mr P Richards 就 European Breakdown cover 说了什么:
Did not use so could not comment
Customer Services
European Breakdown cover
6 years ago
Hi Mr Richards,I am sorry to read that you have been left unhappy with the service provided, this is certainly not the service that we aim to provide and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary