Thank you for your feedback.
We have checked our records and can confirm that your claim was settled back in July. We were able to secure you a refund from HMRC and we paid this to you shortly after. Since then your file has been closed and there are no further outstanding claims for you on our system.
However, we are disappointed that we didn’t meet your expectations. We would be grateful if you could email us at reviews@eticogroup.co.uk so we can discuss what we could do to give you a better experience.
Kind regards,
Etico Group.
