Hi, we are sorry to hear that you had a negative experience with the delivery of your order. Although we do offer a next-day delivery service on most of our products if the order is placed before noon, there are of course rare circumstances that can occur that are out of our control, or in this case, a genuine error that may cause a delivery to be delayed. We can only apologise for the experience that you had with us.
产品评价
购买日期:31/01/2026
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受信赖的顾客
经 Feefo 确认
5 months ago
Competitively price , good quality product, delivered within stated timescale
Nice idea but goods either arrive broken or not at all.
产品评价
Hannah
Drainage Supplies
4 months ago
Hi, we are sorry to hear that you had a negative experience with the delivery of your order. We have checked into the delivery status, and we can confirm that the drainage items have now been successfully resent and delivered correctly. We truly appreciate your patience throughout this process and understand how important it is to receive your items on time. If there’s anything else we can assist you with, please don't hesitate to reach out.
Smooth trouble free and prompt although the cost of postage in relation to the cost of the item was high, however it was a large item so I sort of get it, but I bought cable to go through the duct...
Drainage Supplies is an independent, specialist supplier of above ground and underground drainage systems. With many years’ experience in this sector, our mission is to source top quality products at competitive prices whilst offering friendly and efficient customer service.
Drainage Supplies is an independent, specialist supplier of above ground and underground drainage systems. With many years’ experience in this sector, our mission is to source top quality products at competitive prices whilst offering friendly and efficient customer service.