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Dobies 点评 | https://www.feefo.com/reviews/dobies 的客户服务点评 | Feefo

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受信赖的顾客

24 days ago

购买日期：26/06/2025

Brilliant & Blue

Prompt delivery in good condition.

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受信赖的顾客

24 days ago

购买日期：26/06/2025

Garden

Very good

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Gary Howlett

24 days ago

购买日期：25/06/2025

Gary Howlett 就 Dobies 说了什么:

Great customer service

I was most impressed with the service I received after part of an order was incorrectly despatched. A quick phone call resolved the issue and a refund was made. Customer service is clearly important...

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受信赖的顾客

24 days ago

购买日期：25/06/2025

Busy Lizzies sorted satisfactorily

Dobies listen and respond quickly to any problems and queries one may have. I was able to produce evidence of the damaged and underperforming plants and received an understanding reply together with...

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Heather king

Hull

24 days ago

购买日期：25/06/2025

Heather king 就 Dobies 说了什么:

Mixed review

Arrived about 5 weeks after ordering them

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Alan Harkett

Diss

24 days ago

购买日期：25/06/2025

Alan Harkett 就 Dobies 说了什么:

Fantastic service but that's natural

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受信赖的顾客

24 days ago

购买日期：25/06/2025

Disappointed delivery

Customer service did agreed to refund without any problems but I am unlikely to order plants through the mail again

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Alex Brown

24 days ago

购买日期：26/06/2025

Alex Brown 就 Dobies 说了什么:

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Tim Barrott

27 days ago

购买日期：22/05/2025

Tim Barrott 就 Dobies 说了什么:

NO - it was NOT resolved - the plants were dead / nearly dead and I was unable to get the few remaing ones back to life. Complete disater from Dobies

Ryan B

Dobies

27 days ago

Thank you for your feedback. I’m very sorry to hear that your experience with the plants was so disappointing and that you were unable to revive the few that arrived in poor condition. Your comments regarding the quality and outcome of the order have been noted and will be passed along to our team at Dobies so that we can review what went wrong and take steps to improve. Kind regards, Ryan, Customer Care

Naomi

Dobies

26 days ago

We apologise if your issue has not yet been fully resolved. Please be assured that we have taken the necessary action to address your query. You will receive an email shortly confirming the details of these actions. Kind regards, Naomi, Dobies Customer Care.

Tim Barrott

25 days ago

It has NOT been resolved - I require a full refund for all the pathetic specimens of bean plants that you delivered, but interesting that to date you have not even mentioned the costs that I incurred placing irders with yourselves

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受信赖的顾客

25 days ago

购买日期：19/04/2025

Perfect service - perfect plants

I ordered three different types of plants from Dobies, Pieres forest flame, brazillian fuchsia and pink hydrangea. All 3 of them arrived in good, suitable cardboard packaging, they were neatly packed...

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关于Dobies

Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.

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0333 240 5933

Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom