Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Directline Flights 点评

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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过去一年内的条评价

显示全部17,581条点评

受信赖的顾客

11 years ago

Was ok

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受信赖的顾客

11 years ago

Website easy to use, customer service people lovely, friendly, helpful and knowledgeable.

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受信赖的顾客

11 years ago

It was a great pleasure to book through directline flights, the service was excellent and…

It was a great pleasure to book through directline flights, the service was excellent and i found the customer service second to none. Would recommend them to anyone. Thank you

Directline Flights

11 years ago

I'm sure Sara will be very happy to read your positive feedback -thank you! Customer Services manager

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受信赖的顾客

11 years ago

The person I spoke to on line was good and helped me a lot. I…

The person I spoke to on line was good and helped me a lot. I found it impossible to book my 15 year old daughter on line. We also had to cancel our flights because I could not arrange a Shengan Visa...

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受信赖的顾客

11 years ago

it worked well and we had a seamless journey

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受信赖的顾客

11 years ago

I like

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受信赖的顾客

11 years ago

Went very smoothly. Thank you!

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受信赖的顾客

11 years ago

100% satisfactory

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受信赖的顾客

11 years ago

Good. Thanks for the prompt and efficient service

受信赖的顾客

11 years ago

Prompt and efficient

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受信赖的顾客

11 years ago

I was told that I would get an e mail with check in details 36hours before…

I was told that I would get an e mail with check in details 36hours before my flight. This did not happen. Trying to check in online was impossible and only at the last minute was I able to achieve...

Directline Flights

11 years ago

I'm so sorry to learn about the worry caused by your difficulties checking-in online, especially as Flybe are one of the few airlines that don't insist on it. As a result of your comments we've decided to revisit the instructions we send with Flybe confirmations, to see if we can make them any clearer on this point. I hope that in the future you will email or call us with any concerns, as we're always more than happy to help, calling you back if you prefer. Thanks again for your feedback. A Bradley, Managing Director

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