I telephoned Saturday morning and spoke to a chap called Stewart, who was very efficient, friendly and guided me through the booking procedure with care and patience. He even gave me his direct...
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Chris English
Direct Line
8 years ago
It's great to hear Stewart was helpful with your booking. If you have any questions about your holiday please do not hesitate to contact us. Kind regards, Chris.
Excellent service provided by Jamie. I did some initial investigation online myself and found a suitable hotel, however our date changed and the price was too high.
I called directline as I've used...
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Chris English
Direct Line
8 years ago
Hi Deborah, it's great to hear Jamie was helpful with your booking! If you have any questions please feel free to contact us. Kind regards, Chris.
Your website was very easy to use and the holiday was cheaper than Jet2. We have used your services in the past and were happy with your servie and because you kept emailing my old email address...
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Chris English
Direct Line
8 years ago
Thank you for your positive feedback, if you have any questions or queries please feel free to contact us!
I have always found Directline Holidays good value, efficient and helpful. Due to my bank verification system, I accidentally paid twice for this holiday, but this was picked up and sorted out within...
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Chris English
Direct Line
8 years ago
Thank you for your positive feedback, if you have any questions or queries please feel free to contact us!
Easy to use the website to chose the holiday. Took a while for the confirmation to come through but no problems when it did. Phoned to speak to someone book seat the girl was very helpful and...
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Chris English
Direct Line
8 years ago
Thank you for your positive feedback, if you have any questions or queries please feel free to contact us!
The fee for changing details is disgraceful, especially as we tried changing details on the day of booking (Sunday), were told we couldn't until Monday and then spent all week trying to get through...
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Chris English
Direct Line
8 years ago
Hello, if the change to your details was a name on the booking or change of passport details, then it is Airline charges and there is nothing we can do about it. Sorry to hear about this, thanks, Chris English.
Directline Holidays is a trading name Broadway Travel Service (Wimbledon) Limited. We’ve been in the holiday business for over 60 years and our experienced and friendly team is dedicated to helping holiday makers find their dream holiday at the best available price, in one easy search. Our website enables you to browse traditional holiday packages from all the leading tour operators, as well as holidays that are hand crafted by our team of travel specialists. These are designed to provide great experiences at outstanding value. Our travel expertise doesn't stop at the beach. Customers can also book citybreaks and hotels as well as other additional travel services such as car hire and travel insurance.
Directline Holidays is a trading name Broadway Travel Service (Wimbledon) Limited. We’ve been in the holiday business for over 60 years and our experienced and friendly team is dedicated to helping holiday makers find their dream holiday at the best available price, in one easy search. Our website enables you to browse traditional holiday packages from all the leading tour operators, as well as holidays that are hand crafted by our team of travel specialists. These are designed to provide great experiences at outstanding value. Our travel expertise doesn't stop at the beach. Customers can also book citybreaks and hotels as well as other additional travel services such as car hire and travel insurance.
