Such a great service, in a difficult time DFH was very caring and professional, non judgmental and discussed ways to help me so fast and efficiently, I am feeling more positive now and I find it...
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Leah Cusick
DFH Financial Solutions
2 years ago
Thank you for your feedback! Providing caring and professional support without judgment is at the core of our service, and we're delighted to hear that you've found our assistance helpful and efficient. Your positive feedback means a lot to us, and we're pleased to hear that you're feeling more optimistic and comfortable communicating with us. If you or anyone you know needs help managing debt, we're here to offer support and guidance. Thank you for recommending DFH!
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HT
Hannah Tupper
经 Feefo 确认
2 years ago
Leah Cusick
DFH Financial Solutions
2 years ago
Thank you for your rating, Hannah!
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受信赖的顾客
经 Feefo 确认
2 years ago
Excellent service
Excellent customer service
Patient staff
Helpful and listen to individual client's problems and needs.
Working with you is a pleasure
Leah Cusick
DFH Financial Solutions
2 years ago
Thank you for your feedback!
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受信赖的顾客
经 Feefo 确认
2 years ago
Leah Cusick
DFH Financial Solutions
2 years ago
Thank you for your rating!
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AS
Ashleigh
经 Feefo 确认
Leeds
2 years ago
Ashleigh 就 DFH Financial Solutions 说了什么:
Great company
Brilliant company. Really helped me sort my finances. I suffer with adhd and the lovely people at dfh handled all the things I struggle with and consolidated my debt into a manageable monthly...
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Leah Cusick
DFH Financial Solutions
2 years ago
Thank you so much for your kind words, Ashleigh! We're thrilled to hear that we were able to assist you in managing your finances effectively. At DFH, we strive to provide exceptional service to all of our clients, regardless of their circumstances. It's fantastic to hear that your credit is improving as well. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
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SI
Simon
经 Feefo 确认
Lincolnshire
2 years ago
Simon 就 DFH Financial Solutions 说了什么:
Amazing customer service.
In the space of an hour, via a call with an agent, I felt a great amount of stress lifted. I was talked through various options and didn't feel judged at all. The agent was very helpful and made the...
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Leah Cusick
DFH Financial Solutions
2 years ago
Thank you, Simon, for sharing your experience with us! We're delighted to hear that our customer service team was able to provide you with the support and guidance you needed during what can often be a stressful time. At DFH, we understand the importance of offering non-judgmental assistance and making the process as comfortable as possible for our clients. It's fantastic to hear that you feel more confident about the future and that our Debt Management Plan (DMP) is working well for you. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help every step of the way.
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受信赖的顾客
经 Feefo 确认
2 years ago
Excellent Customer Service. 5 Stars.
They Provide a very helpul and Friendly Service. Every time I've had contact with them, they've outlined all of the options availabe and given the best advice for the circumstances.
A 5 Star Company,...
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Leah Cusick
DFH Financial Solutions
2 years ago
Thank you for your feedback.
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受信赖的顾客
经 Feefo 确认
2 years ago
Instead of paying my money to the cooperative bank you sent t to cooperative funeral. Then after saying you had sorted it out. The person on the phone lied to me about the amount I still owed. Now...
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Leah Cusick
DFH Financial Solutions
2 years ago
Thank you for your review as we appreciate all feedback here at DFH. However we are of course concerned about the comments you have made regarding our service.
A senior member of staff will reach out to try and resolve your concerns.
Thanks, DFH
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PS
Peter Simmons
经 Feefo 确认
Maidstone
2 years ago
Peter Simmons 就 DFH Financial Solutions 说了什么:
All good
A bit expensive but was all completed successfully thanks
I think they can do it for a lot less but it still saved me money and the hassle of doing it myself
Leah Cusick
DFH Financial Solutions
2 years ago
Thank you for your feedback, Peter!
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DP
Danielle Anne Purchase
经 Feefo 确认
2 years ago
Danielle Anne Purchase 就 DFH Financial Solutions 说了什么:
From the moment I entered the plan the team have been amazing. They treated me with compassion and were always so quick to answers any questions or concerns I had. The settlement team kept me up to...
