Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

DeLonghi UK 点评 | https://www.feefo.com/reviews/delonghi-uk 的客户服务点评 | Feefo

显示全部8,920条点评

Glenn

经 Feefo 确认

2 years ago

对物流满意

推荐

购买日期：29/08/2023

受信赖的顾客

经 Feefo 确认

1 year ago

对物流满意

不推荐

When I tried to contact customer services It was very difficult to get find the right place to make the complaint and I kept being diverted to the troubleshooting pages and so I gave up.

产品评价

Gemma

DeLonghi UK

1 year ago

Good Morning, Thank you for taking the time to share your review with Delonghi. With regards to the coffee temperature the espresso temperature that can be increased and I have linked a video below for you to view, this can be found from 2 minutes 26 https://www.youtube.com/watch?v=Awb722Yr2OA&list=PLEMc1V_7ahGEBep-u8Nui8rFmK9DrAflt&index=4 For milk preparation the end temperature is super important, when milk exceeds 70 degrees the fat it contains begins to separate and this leads to a loss of texture. Many thanks Gemma, Delonghi UK

受信赖的顾客

1 year ago

Thanks, the coffee temperature is hot but when making a latte which contains lots of milk it makes the drink cold. It is well below 70 degrees.

购买日期：29/11/2024

受信赖的顾客

经 Feefo 确认

1 year ago

对服务满意

对物流满意

不推荐

I have a Delonghi Eco Magnifica. There is no specific manual for my machine. I am 78 years old and find it difficult to understand the instructions as my machine has 5 options and the machine manual...

产品评价

购买日期：05/12/2024

Paul

经 Feefo 确认

1 year ago

对物流满意

推荐

产品评价

购买日期：06/12/2024

Richard

经 Feefo 确认

Ascot

1 year ago

对物流满意

推荐

产品评价

购买日期：05/12/2024

受信赖的顾客

经 Feefo 确认

1 year ago

对物流满意

不推荐

产品评价

购买日期：05/12/2024

受信赖的顾客

经 Feefo 确认

1 year ago

对物流满意

推荐

Delivery as promised. Well packaged. Arrived intact.

产品评价

购买日期：11/03/2025

Trusted Customer

经 Feefo 确认

1 year ago

对服务满意

对物流满意

推荐

产品评价

购买日期：05/12/2024

Arturs

经 Feefo 确认

Castleford

1 year ago

对物流满意

推荐

Arturs 就 DeLonghi UK 说了什么:

Great experience. No problems. Our friends recommended us and we will do the same. Great coffee machine in my opinion. Thank you

产品评价

购买日期：05/12/2024

受信赖的顾客

经 Feefo 确认

1 year ago

对物流不满意

推荐

No English version of the manual supplied. Had to go online

产品评价

购买日期：04/12/2024

没有收到评价邀请？

Dragon 4 Oil filled radiator 2KW with mechanical timer

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

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DeLonghi UK 点评

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Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？