DCUK - The Original Wooden Duck Company 点评

Thank you for the kind words, Julie. We've worked hard to create a friendly, simple and engaging online experience - so it's great to hear you approve. Thank you again.

Lovely review. Thank you for summarising what we do (and why we do it) so eloquently.

Thank you for your feedback. Sorry to hear about the mix-up with the delivery. It's incredibly rare for something like that to happen, but it does show we're human after all. As well as ducks. Pleased to hear that you got sorted in the end, but I'm more than a little surprised to hear about your experience getting it sorted. We pride ourselves on offering a 5-star experience to all customers, even when mistakes happen - and so I agree that it's disappointing you felt we didn't handle the response to the mix-up in the right spirit. I have to say, with our commitment to customers, that type of thing is even rarer to hear, if at all. I do hope that you can take my belated comment here in good faith, and as a genuine apology for the inconvenience. We really appreciate support from customers like you, so hope to see you again sometime. Thank you.

Jenny, that is such a fab review to read. How awesome to think our little characters can create that kind of emotion. It's why we do what we do. Thanks again.

Thank you for your kind words, Mary. Quirky is such a fab word, right? Sums up DCUK nicely. I'm glad you approve of the packaging. We're always thinking about how to improve things in that area. All the best.

This is so nice to hear. Thank you for your comments, and yes - we love being able to help people make our characters even more personal.

We're also pleased you found dcuk.com too. Thank you for the positive feedback.

Chirpy chicks - love it. Thank you for taking the time to give us such positive feedback. All the best.

We're pleased to exceed your expectations! Thank you for the kind words.

Hiya Jess. What a fab review - we're thrilled to have you as a customer. And, I did chuckle at your 'bigger house' comment. I know the feeling. On the packaging side of things, you'll be pleased to know we're looking at even more ways we can do our bit to help the environment and the world we live in. Watch this space.