Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Cyber Cover 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部198条点评

John

经 Feefo 确认

GBR

4 months ago

John 就 Cyber Cover 说了什么:

Made a Difficult process easy

They helped us through the whole process and provided excellent advice

Jemima

Cyber Cover

4 months ago

Hi John, thank you for your positive review. We are glad we eased the process for you and that you found our service to be 5 star. All the best - Jemima

John

经 Feefo 确认

GBR

4 months ago

John 就 Cyber Cover 说了什么:

Thankyou. An excellent service

Very helpful and proactive throughout the whole process

Chris

Cyber Cover

4 months ago

Thanks for your kind review John. I'm glad the team were helpful and you found our service to be excellent.

受信赖的顾客

经 Feefo 确认

5 months ago

Very helpful and prompt responses

Jemima

Cyber Cover

4 months ago

Many thanks for the great review, we really appreciate it! All the best - Jemima

受信赖的顾客

经 Feefo 确认

5 months ago

Happy

Helpful and good communication

Jemima

Cyber Cover

4 months ago

Thank you for your kind and positive review, we really appreciate your continued support! All the best - Jemima

受信赖的顾客

经 Feefo 确认

5 months ago

Great service and value

Excellent service and good value. Highly recommended.

Jemima

Cyber Cover

4 months ago

Thank you for business and positive review, we really appreciate it! All the best - Jemima

受信赖的顾客

经 Feefo 确认

5 months ago

Outstanding Service, Patience, and Understanding

Understood our needs straight away and very responsive and patient with my updates and slow responses at times. I had contacted several other providers who were all very unhelpful in comparison.

Jemima

Cyber Cover

4 months ago

Thank you for your kind review. As a specialist cyber broker we really strive for excellence and aim to provide the best possible customer experience. We are glad you found that with us and very much appreciate your custom! All the best - Jemima

Claire

经 Feefo 确认

5 months ago

Jemima

Cyber Cover

4 months ago

Thank you for your kind review, we really appreciate your business! All the best - Jemima

受信赖的顾客

经 Feefo 确认

6 months ago

Very quick service and technical expertise

They will answer any technical question promptly and kindly, which really helps when you don't have the time to read the whole policy contract or need a bit of guidance. Customer service is technical...

Jemima

Cyber Cover

4 months ago

Thank you for your kind review. As a specialist broker for cyber insurance we pride ourselves on our technical guidance and are very glad you had such a positive experience with our service! All the best - Jemima

受信赖的顾客

经 Feefo 确认

6 months ago

Jemima

Cyber Cover

4 months ago

Thank you for you positive review, we really appreciate your business! Jemima

受信赖的顾客

经 Feefo 确认

6 months ago

Great Service

Quick response and great service. Would recommend

Jemima

Cyber Cover

4 months ago

Thank you for your kind and positive review, we really appreciate your recommendation! All the best - Jemima

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息