No problems with changing the first computer. on the second occassion it took over a week of calling every day to get another exchange, two of the operators actually lied to me although I was not...
Was a boost to have old appliance and packaging removed. Silly that we had to buy on line and the stores did not provide the same delivery/removal facility.
we were not informed on deliverey date,despite giving 2 telephone numbers and an e;mail address.this item was purchased for my elderly mother who is bedridded, who recieved a phone call 5 minutes...