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Cunard 点评 | https://www.feefo.com/reviews/cunard-line 的客户服务点评 | Feefo

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受信赖的顾客

1 year ago

购买日期：23/05/2024

Disappointed

We felt the general standard of Cunard has deteriorated. The food in the Britannia restaurant was disappointing. Presentation lacking. Meat often presented in a lump, same potatoes and dishes...

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Mrs Hindley

Milton Keynes

1 year ago

购买日期：23/05/2024

Mrs Hindley 就 Cunard 说了什么:

Don’t book a fly cruise with Cunard

I enjoyed most of my cruise with Cunard but the disaster of the organisation of my flight home was totally unacceptable. The total disorganisation of flight home ruined what had been a mainly...

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受信赖的顾客

1 year ago

购买日期：25/05/2024

Excellent is every way

Mrs Davis

Wickford Essex

1 year ago

购买日期：23/05/2024

Mrs Davis 就 Cunard 说了什么:

QUEEN VICTORIA CRUISE SHIP

The food was outstandingly good but the shows were outstanding bad. The dancing needed better choreography. The ship was beautiful. Would definitely recommend Cunard but didn't like the hours we...

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Mr Smith

Ash, Surrey

1 year ago

购买日期：21/06/2024

Mr Smith 就 Cunard 说了什么:

Always good, sometimes excellent.

We thoroughly enjoyed our cruise. The food was fine and the stateroom was excellent. Six of our seven excursions were at least very good. The talks by Angela Rippon and Midge Ure were excellent. ...

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Mr Pryer

Claygate

1 year ago

购买日期：08/06/2024

Mr Pryer 就 Cunard 说了什么:

Overall enjoyable with a few hiccups - we are sure Cunard can do better!

We wanted to try Queen Mary for the first time, but found her capacity too large and too many people. The food was very good in Britannia and Kings Court, but the service was very poor in the...

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E. Krijgsman

Rotterdam

1 year ago

购买日期：23/06/2024

E. Krijgsman 就 Cunard 说了什么:

Slecht getimed door de hoge bazen van Cunard

Nee ik ga nooit meer met Cunard varen. Ze hebben 4 weken voor aanvang van de reis besloten dat er “noodzakelijk onderhoud “ gedaan moest worden aan het schip. Ze zijn 3 1/2 dag blijven liggen in...

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Mr Aarden

Rotterdam Holland

1 year ago

购买日期：23/06/2024

Mr Aarden 就 Cunard 说了什么:

Cunard is stealing my money

On the ship it was okay, but the reservation was a hell. Cunard sold us 6 days on sea and stole 3,5 of them. Then they refuse to give me a cashback for taking 3,5 days on the sea. Islands where the...

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Mr Wallis

Fareham, Hants

1 year ago

购买日期：15/06/2024

Mr Wallis 就 Cunard 说了什么:

On board prices were too expensive.

Lovely ship. Cabin steward very good. On board standards have deteriorated greatly, too many cut backs. standard of dress is not adhered to and ignored by senior staff. The theatre dance group and...

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受信赖的顾客

1 year ago

购买日期：18/06/2024

L9ve cruising and will always cruise on Mary

We love Cunard .specially Mary and Elizabeth. Victoria looking a bit tired but very good with the exception of very high charges on alcohol. Love ports of call with tbe exception of Valencia .as bus...

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关于Cunard

With an incomparable heritage, iconic ships and outstanding service, Cunard has defined sophisticated ocean travel for 176 years. The three iconic Cunard Queens, Queen Mary 2, Queen Victoria and Queen Elizabeth, offer a unique experience like no other; capturing the romance and elegance of both the sea and the ports they visit as each sails across the great oceans of the globe in unparalleled style.

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0843 374 2224

Carnival House, 100 Harbour Parade, Southampton, Hampshire, SO15 1ST, United Kingdom

Your tour in Rotterdam - Kinderdijk windmills with canal boat

Your tour in Messina - Taormina & Mount Etna

Your tour in Andalsnes - Scenic Rauma Railway

查看所有媒体 (1968)

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Cunard 点评

Your tour in Piraeus - Easy Athens & Plaka该产^品的更^多点^评 (43)浏览产品网站Very satisfied

Your tour in Civitavecchia - Panoramic Rome该产^品的更^多点^评 (43)浏览产品网站This was a good trip for those with limited walking ability.

Your tour in Piraeus - A Traditional Evening Experience该产^品的更^多点^评 (43)浏览产品网站

Your tour in Palma - Caves of Drach该产^品的更^多点^评 (43)浏览产品网站

Your tour in Piraeus - Transfer to Athens with Map & Voucher该产^品的更^多点^评 (51)浏览产品网站

Your tour in Barcelona - Panoramic Barcelona该产^品的更^多点^评 (148)浏览产品网站Already done.

Your tour in La Coruna - La Coruna Tapas Trail该产^品的更^多点^评 (148)浏览产品网站Already done.

Your tour in Malaga - 4x4 Andalusia Adventure该产^品的更^多点^评 (148)浏览产品网站Already done. Definitely the best of our seven shore experiences.

Your tour in Palma - Vintage Train to Soller Village该产^品的更^多点^评 (148)浏览产品网站Already done.

Your tour in Civitavecchia - Introduction to Rome该产^品的更^多点^评 (148)浏览产品网站Already done.

Your tour in Vigo - Cies Island Nature Reserve该产^品的更^多点^评 (148)浏览产品网站Already done. Definitely the best guide of our seven trips.

Your tour in Skjolden - Sognefjell Mountain Scenery该产^品的更^多点^评 (69)浏览产品网站Mountain coach trip from Skjolden and Belgium villages very good, well run with excellent informative guides.

Your tour in Zeebrugge - Scenic Villages and Chocolate该产^品的更^多点^评 (69)浏览产品网站Very pleasant and enjoyable

Your tour in Alghero - Alghero & Cheese Tasting浏览产品网站The bus had to drive a long way to get to the point of interest

Your tour in Cagliari - Ancient Sardinia浏览产品网站The same, a long bus drive

Your tour in Naples - The Ruins of Pompeii浏览产品网站Interesting excusion

Your tour in Alghero - Alghero & Cheese Tasting浏览产品网站I reserved 4 shore experiences, but I have had two of them. I bought a third one on last minute, but that one was very expensive and a little disappointing. Pompei was great.

Your tour in Cagliari - Ancient Sardinia浏览产品网站It was expensive (109 dollar). A long busride and a disappointing visit to a part of the ancient parts of Sardinia. There was a show for Dolce and Gabana in preparation so we could not walk...阅读全部

Your tour in Naples - The Ruins of Pompeii浏览产品网站This was a good one. Lots of important information , a clear explanation.

Your tour in Livorno - Florence & Pisa该产^品的更^多点^评 (17)浏览产品网站The tour guide in Florence was too in depth, over 3 hours walking in heat without a drinks or toilet stop was too long.

Your tour in Palma - Markets of Mallorca该产^品的更^多点^评 (17)浏览产品网站As soon as we started the journey the guide apolagised that his English was not very good, then when off the coach he did not know the way and had to ask directions 3 times.

Your tour in Barcelona - Sitges On Your Own该产^品的更^多点^评 (17)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？