Merchant Logo

The Cumberland 点评

已评价
卓越

Kinder Banking - It's In Our Nature

服务
4.8
/5
产品
4.8
/5

5

4

3

2

1

2,103

193

27

18

18

2,359

过去一年内的 条评价

显示全部12,352条点评
受信赖的顾客
10 hours ago
购买日期:11/08/2025
Cash Isa procurement.
Excellent. Went through the process with Poppy. Explained everything we needed to know , in a very professional and friendly manner. I was very impressed with the cordial way we were dealt with.
0
分享
MP
Mr Phillips
Cullercoates north Tyneside
14 hours ago
购买日期:09/08/2025
Mr Phillips 就 The Cumberland 说了什么:
Very friendly helpful and professional I was impressed with my visit thanks very much for your help
0
分享
受信赖的顾客
14 hours ago
购买日期:05/08/2025
Excellent service. All the staff were very helpful and efficient. I have been with the Cumberland since August 1993 and they have always provided an excellent service.
0
分享
受信赖的顾客
12 days ago
购买日期:29/07/2025
ISA
Had a telephone appointment with Kye who helped me open an ISA savings account . He was very helpful straight to the point Would highly recommend anyone wanting to use the service
Merchant Logo
LynneH
The Cumberland
22 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
受信赖的顾客
20 hours ago
Great service always helpful and kept informed if there was any change . Thanks Kye 👍
0
分享
MT
Mr John Thompson
Carlisle
1 day ago
购买日期:08/08/2025
Mr John Thompson 就 The Cumberland 说了什么:
Profesional and Thorough.
A very professional and prompt service from Jessica Hartley of The Cumberland. Couldn't fault her, Lovely to speak to someone who is actually committed to helping.
0
分享
受信赖的顾客
1 day ago
购买日期:08/08/2025
Highly recommend
Excellent to deal with and very helpful and friendly staff
0
分享
MS
Mr Steele
Maryport
1 day ago
购买日期:09/08/2025
Mr Steele 就 The Cumberland 说了什么:
Very friendly and good advice
Merchant Logo
PaulM
The Cumberland
16 hours ago
Thank you for leaving such a positive review Mr Steele, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service that Emma provided.
0
分享
受信赖的顾客
1 day ago
购买日期:04/07/2025
Disappointing service
We visited the Cumberland branch 1st July as we each had an isa in the Nationwide maturing on 27th July 2025 and were looking to move to the Cumberland isa paying 4.2%. After completing forms there...

阅读全部
0
分享
受信赖的顾客
1 day ago
购买日期:02/08/2025
Excellent service
I've just opened an ISA with the Cumberland. Friendly and helpful staff. Excellent service. Everything was explained well.
Merchant Logo
Shaun Veitch
The Cumberland
1 day ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
分享
受信赖的顾客
1 day ago
购买日期:09/08/2025
A good move to a local bank.
Everyone with whom I have had contact has been unfailingly polite, helpful and friendly. How lovely to go to a branch and speak to a real person, knowing they can trouble-shoot any worries. Joshua,...

阅读全部
0
分享
关于The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
阅读全部
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
Award

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

为什么 Feefo 的评价是值得信赖的?

关于The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.