Thank you so much for your feedback. Sometimes the battery pack provided has two prongs which are not raised enough for the Samsung - this is unusual and is not the norm. A replacement battery pack is on its way to you and we very much hope this works - please let us know once you receive the pack via customerservice@cuckooland.com.
Kind regards, Cuckooland.
Cuckooland
Cuckooland
12 years ago
We are thrilled to hear that the replacement battery is now working with your mighty purse. Great News!!
Kind regards, Cuckooland.
产品评价
购买日期:19/12/2013
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受信赖的顾客
经 Feefo 确认
12 years ago
Great customer service
产品评价
购买日期:15/12/2013
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受信赖的顾客
经 Feefo 确认
12 years ago
The items were packaged very well and arrived in good time
产品评价
购买日期:13/11/2013
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受信赖的顾客
经 Feefo 确认
12 years ago
very good
产品评价
购买日期:12/11/2013
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受信赖的顾客
经 Feefo 确认
12 years ago
Delivered in perfect condition when promised.
产品评价
购买日期:25/01/2014
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受信赖的顾客
经 Feefo 确认
12 years ago
I received this scarf a lot faster that I expected
I emailed a query to the website on a Saturday morning. By lunchtime I'd had a reply, very helpful and friendly. She even helped me choose between two alternative products in a follow-up email. Great...
After a problem with the original shipment, the company raced to get me another scarf as a gift for my wife. When the original showed up, the company simply said, "Keep it for your inconvenience." ...